[Resolved]  Tata Docomo — DEDUCTED MONEY WITHOUT MY KNOWLEDGE

Tata Docomo — deduct money from money balance

sir
docomo activated call me tune with out my involvement.
today evening at 4:40 i have received a message that call me tune is activated and rs10 is subtracted from my balance
it's not first time for me
i called the customer care and asked them "why should i pay event hough i haven't activated"
they are giving same reply that i only activated

not only me my friends and relatives also faced the same problem.
with out customer permission they are activating and they are charging money.
it's a cheap trick they are using to earn money
even rs10 is not a matter is is the key point for them no one go to court or any complaint for 10rs
that's why they are playing the cheap tricks
if we don't stop now they will keep on going like this

please consider this as a serious issue



from
name: santhosh
mobile: [protected]
mail id: [protected]@yahoo.com

Tata Docomo — Deduction of money AGAIN

How many times should I complaint?I need a response.Are you guys bloody kidding me??? Its been 2days, when do you plan to respond!! Anyway I have a 2 NEW COMPLAINTs. Yesterday[protected] I recharged for 85rs activation of bb weekly service. 85rs got deducted and also I got my service activation message. TODAY again I got the service message and 85rs got deducted again. You guys are bloody STEALING from me. I have had enough. I called thrice to the customer care and guess what?? They hung up on me twice and one time they did not even know what I am talking about. Great!Now after 3times we can't even contact you guys.Nice trick. CONGRATS ON STEALING Rs 288 from me (85+53+150)Refer to my previous complaint.. Also Yesterday you guys activated some stupid rockstar service I have never heard of and deducted 10rs. I called and asked you to deactivate it THRICE. Why hasn't it been deactivated yet? Do you have any plans at all of helping me? I NEED A BLOODY RESPONSE. I have been nice enough for the last two months. RETURN MY MONEY!!! AND STOP DOING FRAUD.

My no. : [protected] . Name: Mir Hussain


Can anybody tell me if its possible to file a case and whom and which court to approach for the fraud, inconvenience and trouble being caused repeatedly??

Its been solved. Thank you.

Tata Docomo — deduct of money

DEAR SIR , MADAM.


i am dhanalaxmi devendra using a sim of tata docomo sim no is [protected] when ever i am refiling the balance they deduct the amount an we are not using any service then to they are deducting the amout so i am requesting you to solve this problem as soon as possible ........


thank you
Dhanalaxmi Devendra

Hi Kavita,
You are asked to provide your TATA Docomo mobile no.

Thanks & Regards
Tinku
Email: [protected]@gmail.com

Hi All,
This is to inform all the users of TATA DOCOMO prepaid services that, these Tata Docomo Employees are deducting balance of many innocent people everytime without any reason.
This is before one month, when i was travelling in a train, and suddenly got an SMS that i was been charged for some VAS (Value Added Services) 'Keeda' Services and 30 Rupees were deducted from my balance.
I was so depressed with this SMS that I told the customer service that it was just mistake from your side that the service I have not taken it and didn't want to. Then the employee called me again and said that we cannot put the balance back and I then told her that this is from your end some technical problem that you deducted my balance. After next day they re-filled the amount and said that it was there system problem which let the balance cut from my mobile.
Again after 22 days, same thing happened, 42 Rupees were deducted from my mobile for some 'VuclipValue site', How in heaven i know what this site is about? I just got an SMS for the deduction. I was so horrified that I called the customer care again and she told they cannot re-fill the balance that i have used this site and they have charged accordingly. Then after so many abusive talks to the customer care, they rechared my balance and returned 42 Rupees again.
I appeal to bring your voice to stop all the VAS (Value Added Services) which they offer and without any reason they deduct our balance amount from mobile with treathening people that we have used their services. They should know that they can do this but they cant do it when all are against it and don't want it any way...
Pls forward these message by email to your fellow workers and friends to stop using TATA DOCOMO mobile services. This service will ruin your life and will make you sleepless. I am the victim and know what it's like...

A Well Wisher for all...

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Hello .. Everyone ..,
This is to all users of Tata Docomo...
Without our knowledge.. Mdeals are activating their services... n nw from my balance 30 rs have been dudected .. without my knowledge... I tried clling Customercare but of no use.. ! This is very unfair.. its not done..
Atleast they should give us back our amount... they shoul understand... !