Comments
Hello Sir/Mam,
My issue is not solved i am daily calling to customer care and they say we can't refund and we stop this service only amount deduction time is vary.
Know amount is deducted 2 times a day some time at 5:11 am and some time 8:11 am.
Great now customer care only say service is close in 4 hour and these four hours never complete.
That's it, i have loss lots of my balance and not one is able to close this service, today i am complete 2 month with this rubbish service which is automatically active for eating my balance.Not any customer care person is ready to answer this.
Tata docomo shame on you. I am going to switch my network provider and try to forward this complete to higher authority.
Thanks for your supports which make my trouble double.
--
Thanks and Regards
Rohit
Your Past 5 Year customer.
My issue is not solved i am daily calling to customer care and they say we can't refund and we stop this service only amount deduction time is vary.
Know amount is deducted 2 times a day some time at 5:11 am and some time 8:11 am.
Great now customer care only say service is close in 4 hour and these four hours never complete.
That's it, i have loss lots of my balance and not one is able to close this service, today i am complete 2 month with this rubbish service which is automatically active for eating my balance.Not any customer care person is ready to answer this.
Tata docomo shame on you. I am going to switch my network provider and try to forward this complete to higher authority.
Thanks for your supports which make my trouble double.
--
Thanks and Regards
Rohit
Your Past 5 Year customer.
Today again same thing happen amount deducted on 9:40 am.
This is not due to any action from my mobile. My mobile don't have WAP settings or TATA DOCOMO DIVE-IN Access point.
Customer care say de-active this from DIVE-IN portal, So how i can d-active this from DIVE-IN wap portal.
The reason is still not clear, why its active my phone is Android phone and not have any WAP configuration, how this service is active and why no one is able to de-active this.
This is not due to any action from my mobile. My mobile don't have WAP settings or TATA DOCOMO DIVE-IN Access point.
Customer care say de-active this from DIVE-IN portal, So how i can d-active this from DIVE-IN wap portal.
The reason is still not clear, why its active my phone is Android phone and not have any WAP configuration, how this service is active and why no one is able to de-active this.
Check these deduction:
Dear customer, last 5 data usage: Date 21-Jul, 3GSDP, Time09:03 AM, Usage 31 Rs5.0, 1, Date 20-Jul, 3GSDP, Time08:52 AM, Usage 31 Rs5.0, 1, Date 19-Jul, 3GSDP, Time08:43 A
Dear customer, last 5 data usage: Date 21-Jul, 3GSDP, Time09:03 AM, Usage 31 Rs5.0, 1, Date 20-Jul, 3GSDP, Time08:52 AM, Usage 31 Rs5.0, 1, Date 19-Jul, 3GSDP, Time08:43 A
Hi
Still not working please check these 3 balance deduction:
Dear customer, last 5 data usage: Date 23-Jul, 3GSDP, Time09:20 AM, Usage 31 Rs5.0, 1, Date 22-Jul, 3GSDP, Time09:12 AM, Usage 31 Rs5.0, 1, Date 21-Jul, 3GSDP, Time09:03 A
Service is still active and eating my balance .
Please Contact your technical team regarding this issue, not want to port my service provide. Because this is like a joke for me.
I am tried to doing Complaint daily.
--
Thanks and Regards
Rohit
[protected]
Still not working please check these 3 balance deduction:
Dear customer, last 5 data usage: Date 23-Jul, 3GSDP, Time09:20 AM, Usage 31 Rs5.0, 1, Date 22-Jul, 3GSDP, Time09:12 AM, Usage 31 Rs5.0, 1, Date 21-Jul, 3GSDP, Time09:03 A
Service is still active and eating my balance .
Please Contact your technical team regarding this issue, not want to port my service provide. Because this is like a joke for me.
I am tried to doing Complaint daily.
--
Thanks and Regards
Rohit
[protected]
Hi
This is today deduction when this is fixed:
Dear customer, last 5 data usage: Date 24-Jul, 3GSDP, Time10:08 AM, Usage 31 Rs5.0, 1, Date 23-Jul, 3GSDP, Time09:20 AM, Usage 31 Rs5.0, 1, Date 22-Jul, 3GSDP, Time09:12 A
Fixed as soon as possible this make me mad.
--
Thanks and Regards
Rohit
[protected]
This is today deduction when this is fixed:
Dear customer, last 5 data usage: Date 24-Jul, 3GSDP, Time10:08 AM, Usage 31 Rs5.0, 1, Date 23-Jul, 3GSDP, Time09:20 AM, Usage 31 Rs5.0, 1, Date 22-Jul, 3GSDP, Time09:12 A
Fixed as soon as possible this make me mad.
--
Thanks and Regards
Rohit
[protected]
Hi
Sry but looks like this service is never deactivated, please contact you technical team regarding this.
This is today deduction :
Dear customer, last 5 data usage: Date 25-Jul, 3GSDP, Time10:19 AM, Usage 31 Rs5.0, 1, Date 24-Jul, 3GSDP, Time10:08 AM, Usage 31 Rs5.0, 1, Date 23-Jul, 3GSDP, Time09:20 A
Fixed as soon as possible this make me mad.
--
Thanks and Regards
Rohit
[protected]
Sry but looks like this service is never deactivated, please contact you technical team regarding this.
This is today deduction :
Dear customer, last 5 data usage: Date 25-Jul, 3GSDP, Time10:19 AM, Usage 31 Rs5.0, 1, Date 24-Jul, 3GSDP, Time10:08 AM, Usage 31 Rs5.0, 1, Date 23-Jul, 3GSDP, Time09:20 A
Fixed as soon as possible this make me mad.
--
Thanks and Regards
Rohit
[protected]
Hi
I have lost lot of amount on this service and looks like not have any chance of stop deduction, i have calculate 600 rs is deducted from my balance.
This is my last complaint because i have already post lots of complaint without any solution, i am going to switch my network, because my amount is not refundable and not want to lost more amount on this. Some time my amount goes to negative.
This is today deduction :
Dear customer, last 5 data usage: Date 25-Jul, 3GSDP, Time10:19 AM, Usage 31 Rs5.0, 1, Date 24-Jul, 3GSDP, Time10:08 AM, Usage 31 Rs5.0, 1, Date 23-Jul, 3GSDP, Time09:20 A
Staring 2 or 3 was good with tata docomo but this year facing many issue, regarding services and balance deduction.
--
Bye Bye Docomo
Thanks for your good service.
I have lost lot of amount on this service and looks like not have any chance of stop deduction, i have calculate 600 rs is deducted from my balance.
This is my last complaint because i have already post lots of complaint without any solution, i am going to switch my network, because my amount is not refundable and not want to lost more amount on this. Some time my amount goes to negative.
This is today deduction :
Dear customer, last 5 data usage: Date 25-Jul, 3GSDP, Time10:19 AM, Usage 31 Rs5.0, 1, Date 24-Jul, 3GSDP, Time10:08 AM, Usage 31 Rs5.0, 1, Date 23-Jul, 3GSDP, Time09:20 A
Staring 2 or 3 was good with tata docomo but this year facing many issue, regarding services and balance deduction.
--
Bye Bye Docomo
Thanks for your good service.
Hi
Finally the DIVIN service is deactivated now not any 5 RS is deducted but a new service Is active now.
Now a new service is active and 99 rs is deducted.
Not happy with customer support. Done several complaint I am customer from since 2010.
But this year facing many issues.
SMS :
1) You have cancelled your subscription to All at 1 on 3G LIFE WAP. Thank you for using our service .
2) downloading ValuepackBlushing Imagery on 3G LIFE WAP Service.You've been charged Rs 99.0/-Your Balance is Rs.59.401 at[protected]:21 PM.
Why customer care always say " we can not deactivate this DIV-IN service from Div in service portal. And not any refund., "
What is this this is wrong I don't active any this type o[censored]N usable service. Please deactivate and refund me my amount and promise never this happens again. I am out of the station and only have this number last service is take 3 months to deactivate without refund.
Thanks
ROHIT WADHWA
Finally the DIVIN service is deactivated now not any 5 RS is deducted but a new service Is active now.
Now a new service is active and 99 rs is deducted.
Not happy with customer support. Done several complaint I am customer from since 2010.
But this year facing many issues.
SMS :
1) You have cancelled your subscription to All at 1 on 3G LIFE WAP. Thank you for using our service .
2) downloading ValuepackBlushing Imagery on 3G LIFE WAP Service.You've been charged Rs 99.0/-Your Balance is Rs.59.401 at[protected]:21 PM.
Why customer care always say " we can not deactivate this DIV-IN service from Div in service portal. And not any refund., "
What is this this is wrong I don't active any this type o[censored]N usable service. Please deactivate and refund me my amount and promise never this happens again. I am out of the station and only have this number last service is take 3 months to deactivate without refund.
Thanks
ROHIT WADHWA
hello sir... My issue is div in service activated and some kind of autotenewal services also activated ...i am rechge my mobile every time balane go to 0 and i ur given to soluton for me deactivayed all services on my, obile. My mobile no is [protected]. I[censored] r not solved my problem 24 hrs i will broke your company sim. I want result ...my email id is [protected]@hotmail.com
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