Tata Docomo — outgoing calls barred

I have purchased TATA DOCOMO card on 22.08.09. My mobile no. is [protected]. My outgoing has been barred since 05.09.2009. I have contacted the retailer and the distributor several times. They has replied that my documents have been submitted to Tata DOCOMO office long back. I enquired with the DOCOMO customer care, I was suggested to once again submit the documents i.e., ID Proof and Address Proof. Once agains I have submitted the same to my retailer. But the debarred outgoing has not been rectified till date. Please suggest a solution through mail.

I have purchased TATA DOCOMO card on 12.08.09. My mobile no. is [protected]. My outgoing has been barred since 24.09.2009. I have contacted the retailer and the distributor several times. They has replied that my documents have been submitted to Tata DOCOMO office long back. I enquired with the DOCOMO customer care, I was suggested to once again submit the documents i.e., ID Proof and Address Proof. Once agains I have submitted the same to my retailer. But the debarred outgoing has not been rectified till date. Please suggest a solution through mail.

Tata Docomo — outgoing calls has been barred

my docomo no. is [protected] this no. out going calls facility has been bared
something 8 days
& i have request forward the distibuter but no solution of my req. & so plz help me


thanx

Dear Manoj,

We have escalated your complaint. We will resolve your documentation problem as soon as possible.

Thank you

Tata Docomo — outgoing calls barred

i have purchased a tata docomo prepaid sim card. within a week o[censored]sage the outgoing calls was barred without any prior information.

i have made frequent calls to costumer care , they have informed that the address proof submitted by me was not reached to them.

once again i have submitted a proof again. they have informed that the outgoing calls will be activated within 48 hours.

i have also conformed over phone that the address proof submitted by me was sent to the company by the dealer.

since after 3 days again i made call to customer care, they have informed that the proof has been recieved and outgoing calls will be activated by afternoon,

but till this time the outgoing calls were not activated, and again i made calls to the customer care, they now inform that the address proof was not recieved by them.

due to this sort o[censored]nfalse statements i have been led to lots of tensions by this TATA
DOCOMO.

even if i ask the address to which the address proof is to be sent , they dont give any guidance. this is not only happend to me, but almost every customer who purchase tata docomo is facing this problem.

there is no person in the customer care to give a proper solution and remedy for the problems faced by the users.

please take necessary action against the concerned.

Dear Sumit,

We have escalated your complaint. We will get back to you shortly.

Dear Arunachalavelavan,

Sorry for the inconvenience caused to you. Please provide us your contact number to check the documentation issue.

Thank you

This is VAIBHAV WALKE, taken Tata DOCOMO prepaid connection 1 month 15 days back.for Some starting days,it is working fine,but from some 20 days,i am not able to call to anybody Till now . when am calling it says that "This facility is not available on your phone". As i have already submitted all the required documents but no use for me.

My DOCOMO number is [protected]


Can you please take action regarding this issue

Thanks

Vaibhav Walke

Personal — Outgoing call barred

Hi,

My Number is [protected]. Last 5 days the outgoing calls have been barred. It is a Lifetime validity card.

7 days before, i have recharged for Rs.50/- but, outgoing calls barred. why ?

yes it is true

tata docomo prepaid plan — outgoing call barred

my tatadocumo prepaid no. [protected] IHAVE ALREADY SUBMITTED ALL DOCUMENTS INCLUDING ADDRESS PROOF IN YOUR CHAKALA TATA DOCUMO GARARY ON 19TH OCTOBER 2009 AS INSTRUCTED BY CUSTOMER CARE ON TELEPONE , BUT MY OUTGOING CALL BARRED TILL DATE. PLS ACTIVATE MY O/G CALL. THANKING .

in the morning I received an sms on my docomo that we can recharge docomo online
without any extra fees or payment gateway. yaa its true www.babuchak.com is
marvellous. It also provides daily prizes to be won worth Rs.30, 000 daily just
to recharge our mobiles.

we want such sites like www.babuchak.com

& it also has a very good scheme to win mobile phones at rs.10 only.

Now in the market there are 2 players to recharge tata-docomo online

1. www.babuchak.com (Free of cost)

2. www.ezrecharge.in (takes Rs.6 for recharging Rs.100 & takes Rs.18 extra if you recharge your cell in night)

I think www.babuchak.com is the right choice without any extra fees & it also has a 24hrs call-center

Tata Docomo — barring of outgoing calls

Respected Sir,
I am from Kerala State. I took two Tata Docomo connections in the month of June, 2009 giving my driving licence copies and photos. The numbers are [protected] and [protected]. The second number was confirmed by the Tata service men in the same month. I have been using these numbers for 6-7 months and all on a sudden, on 20th Jan, 2010 they barred my out-going calls without giving an information. When I contacted the customer care, they said that i failed in the verification process and asked me to submit the ids and photos again. According to their direction, i submitted those on 21st Jan with a retailer and it was collected by their men on the same day. They had said that it will take only 72 hours for the process. Now after 6 days (148 hours) they haven't rectified the problem. Whenever i call them they say sorry and assure me that it will be done in hours. I have already more that 800/- rupees in those accounts.
Now i don't want to continue their service and i need my money back. I also want the renumeration for the time i lost after it.
Kindly take appropriate steps.

Sincerely Yours,
Anto Joseph
Phone: [protected]

Tata Docomo — outgoing calls barred from 24.1.2010

sir,
out going barred from 24.1.2010 No proper responce from service providers they are worst providers

Sir,
my outgoing calls are closed..when i call den message comes that "CHECK OPERATOR SERVICES"..i had submitted my id also..whts the matter plz tell me..thanx

I want to barring my outgoing calls [protected]

Sir/Madam
I am Chandrashekar, a deceived and deprived TATA DOCOMO prepaid user bearing the number [protected]. I purchased the Sim 3 weeks ago and since then I have produced the 'address proof ' documents TWICE, but customer care informs that the documents has not been produced OR they are not in order. They have no satisfactory answer for the Delay in updating their database which is beyond my control. In addition They are bombarding with SMS messages regarding document submission every few hours and have BARRED OUTGOING CALLS from my number.

Please do the needful

sir i am manoj bishnoi & i want out going calls details so send me through sms to my number [protected] or [protected]@gmail.com

Hi,

I was using a Tata Docomo Postpaid Number from 19th October. Even after submitting 2 sets of documents to Tata Docomo, they have barred my outgoing calls saying that I have not submitted the documents. On asking the customer care they informed me that I have not submitted my documents so my outgoing calls have been barred. When I said them that I have submitted 2 sets of documents already, they are asking me to go to a tata docomo outlet and submit another set of documents. I simply just cannot go to their outlet leaving my work at office. Either get my service resumed as soon as possible or please send somebody to collect the documents as I have already submitted it twice and I do not have time to go for the third time.

Number: [protected]

Ankit

Dear Ankit

The amount has been deposited as security amount and the same will be refunded back after disconnection.

Thanks and Regards
Customer Care
Tata DOCOMO