[Resolved]  Tata Docomo — Unexpected Plan recharge to my account

Address:Pune, Maharashtra

I have recharged on ([protected]) Tata Docomo 3G device at mobile shoppe with
expected plan of 3GB usage + bundle usage at restricted speed. But
unexpected recharge plan of 750mb usage + 1500 min calls was activated.

Details :-
mobile no.: [protected]
Tranc ID:[protected]

They have conflicts of two plan is none of my concern. I registered my complaint by mail, they are not changing the plan with the other one which i expect it should be.


Thanks.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Swapnil,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Hi Swapnil I am alos a victim of Tata Docomo post paid services specifically of the stupid services like kissing tips @ 10Rs/week, Aamir @ 49Rs/Second, Midnightmadsopups @ 99Rs/Second (I don't know what it means or serves & funny thing is that the Tata Docomo company people also don't know what these products actually serves to there customer) & hence I would recommand you to switch to some better mobile service provider who can offer you fair services.
Dear Swapnil,

We would like to inform you that the complaint has been registered with docket number PSR[protected]. The same will be resolved by 10-OCT-2012.

Thanks and Regards,
Customer Care
Tata DOCOMO.
You said the complaint will be resolved by 10-Oct-2012 but it is not resolved.
refer the image which shows my complaint status being closed.Is it what you call your best services ?

@mit4ravi

What can we say about ?
It seems Tata Docomo better services are only in the advertisements.
I have filled the complaint on 5-Oct-2012
Tata Docomo is not solving my problem,
Giving me new docket no's one after other but not giving me the solution.
1st Docket no. -PSR[protected]
2nd Docket no. -PSMR12029252

Last time they asked me to wait till 10-Oct-2012
Now, they ask me to wait till 19-Oct-2012.

Should i make a complaint in the consumer court against tata docomo?

Please help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information