[Resolved] Tata Indica V2 — service done by Fortune cars ( Opp L & T , Saki Vihar Road , Mumbai )-authorised service station of Tata indica
MMAHESH VASANT NENE
I gave my Tata Indica V2 car for servicing at Fortune Cars ( Opp L & T , Saki Vihar Road , Mumbai ). This car is second hand and 6 years old ( Manufactured in 2003), running @ 79000 kms. Before giving the car for repairs and servicing its engine firing of all four cylinders was OK and vehicle used to move quite smooth. Its overall avrage was @ 10 kmpl. Cooling of AC was OK. After servicing in which service centre done oil replacement ( engine oil ), carburator cleaning, replacement of all four spark plugs , washing of the car from inside and outside totalling the bill to 14000/-. On first test drive after servicing , car was doing hick ups and we were not able to take 3rd and 4th gear and car became very hot and total new coolant poured by service centre came out when we were on the road. Emeregency help from the service centre was called , person just made radiator fan functional, replaced the coolant and made the car somewhat functional so we could reach home. Again the car was given to centre for repair to the radiator system , when service station replaced radiator fan totally and charged Rs. 8000/- . Service centre did some tuning up to avoid hick ups. Again after a week hick up have started and average is again low.
Being a Tata Employee I thought , service centre of Tata Indica must be well equipped with good staff, but it was my great mistake to assume such foolish thing. Henceforth I will never turn to this kind of service centre.
Complaint marked as Resolved Aug 14, 2020