[Resolved]  Tata Indicom Broadband 2.0 — Please take necessary action

Address:

Ernakulam, Kerala

Hi there,

I am Aashin U S from Kerala and I have the tata broadband 2.0 ymax connection with login details as follows:

Login name: hyperlink group
([protected]@vsnl.net)


I have taken this connection from Mr Noushad K M from sales department of
TATA COMMUNICATIONS INTERNET SERVICES LIMITED
Main Avenue,
Panampilly Nagar
Cochin 682036
PH: [protected]
He convinced me that your device will get the specified signal strength and speed with out any interruption in my office residing aea having address
1st floor gurumandiram
azad road
kaloor
cochin 17

But after the installation of the device, technical problems have arised and I couldn't access my account even the minimum signal strength available. As a customer I have reported my problems to the local/ main customer service protals of tata teleservices and more than 25 times I requested to the saes person for the same.But Mr Noushad, didnt gve me the necesary support and he is simply waisting my time by simply giving other persons number, and he is now making me monkey play!

He cheated me first that the device has sufficient capability at our area and now mocking to me. Please take the necessary action against this kind of non costumer friendly executives.

I have recharged for 4months as a pre payment kndly consider my mail. I have trust in your service that is why I am writing this to you. Please consider that my money and time is valuable for me and do the nesessary for the same.

PLEASE SUGGEST ME WHAT I HAVE TO DO FOR THIS PROBLEM TO BE RECTIFY EVEN BECAUSE OF THIS CONNECTION LOST I LOSS MY MANY BUSSINESS PROPOSALS INCOME.

1 HOUR OR 2 HOUR IS SENCE BUT 2 DAYS & 3 DAYS CONNECTION LOST IS TOTALLY NONSENSE.PLEASE HELP ME

Regards
Aashin U S