Tata Indicom — Unexpected deduction from my balance

Tata Indicom — Unexpected deduction from my balance

K kunal kant sen from Bapatla, Andhra Pradesh

I called one std number at 3.17PM on 14 feb 2008 and talked upto one min ( as in my mobile call register), but they deduct charge for 5.20 min, which is totally wrong, becoz when i disconnect the call, i called to 12527( balance inquiry no) at 3.18 PM. when i inquire, they told, i talked to that no upto 3.22PM. which is totally wrong.Total deduction was Rs 14.94 but it should be Rs 2.40. i talked to their customer care, backed team manager,First he denied and said what our machine generate is correct, but when i explained him, we cant give money back. but when i told this is my right, after some argument, he told he will put this problem to his higher official and response back within 48 hour, but they didn't. Kunal kant Sen [protected] Was this information helpful? No (0) Yes (0)

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Comments

Prabakaran Balasubramanian

from Pune, Maharashtra

I applied for TATAIndicom post paid connection. I bought a phone and given all the necessary documents asked by the Frinchisee to get post paid connection(Applied on 28-Mar-08). They informed me that I will be getting the connection with in 5 days. The verification was over and aftre that I received a call from the Frinchisee office that I have to pay additional Rs.500/- as deposit inspite of Rs.500/-. I paied the amount and after 5 days I received a call to submit payslip. I have given that too. After that, no response from them. If I make a call to that office they are not picking up the phone else they are saying you will get the SIM by tomorrow (this is been happening on dailybasis). Now, they started harrasing me and saying that do what ever you can.
Below given is the address of that Frinchisee:
TATA Teleservices Limited Frinchisee,
121/122, Mahaveer Apt, Opp. Krishna Hospital, Paud Road, Kothrud, Pune-411038. Ph:[protected].

avinash

from Mumbai, Maharashtra

t 2 t
mins 1000
forward by n [protected]