[Resolved] Tata Indicom — Unauthorised Balance Deduction | |||
This is concerning my Tata Indicom prepaid no [protected]. I had earlier subscribed to a daily data pack of Rs.5 on my number which is not subject to autorenewal according to information provided in your website. Now on alternate days, Rs.5 is being deducted from my balance for the data pack. Worse, I am not able to deactivate the pack through usual recourse of SMS or USSD and deduction of balance continues unabated. I am not asking for a refund since I have used the service in these days but do deactivate the data pack now and confirm the same. Regards, Karthik R Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Balance deducted again with Rs.5 even after posting complaint here. This time I should be seeking a refund.
Reply
Balance deducted again at midnight, 12:13:42 AM when there is no way I could have send the SMS for activating data pack as the phone was switched off.
Please stop posting copy-paste replies here as it serves none and take up the matter in right seriousness. You are expected to credit back the amount deducted through this unfair/illegal way from unsuspecting customers at the earliest. Otherwise I will be left with no option but to bring this nefarious activity to the notice of proper authorites and port away.
Please stop posting copy-paste replies here as it serves none and take up the matter in right seriousness. You are expected to credit back the amount deducted through this unfair/illegal way from unsuspecting customers at the earliest. Otherwise I will be left with no option but to bring this nefarious activity to the notice of proper authorites and port away.
Balance deducted by Rs.5 again today at 12:09:10 AM.
Rs.20 deducted so far after this complaint was posted here.
Your reassurances sound hollow and serves none.
Rs.20 deducted so far after this complaint was posted here.
Your reassurances sound hollow and serves none.
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