[Resolved]  Tata Indicom — Wrong billing

TATA Indicom — ILLEGAL DISCONNECTION OF MY MOBILE

DEAR SIR,
TATA INDICOM PERSONNEL HAS DETERMINNED TO DISCONNECT MY MOBILE ILLEGALLY. INFACT THEY HAVE ALREADY DISCONNECTED MY MOBILE TWICELY.
FIRSTLY:-
NO.[protected]
ACCOUNT
NO.[protected]I
PAID MY BILL OF Rs.452/ BY CHEQUE NO.071860 VIDE
RECEIPTNO.20748188DTD.17.04.2009.
SOONAFTER MY PAYMENT MY SERVICES WERE DISCONNECTED. IT IS TOLDTO
.US
THAT MY PAYMENT HAS NOT RECEIVED. WHEN I GAVE THE RECPT NO. THEY
DEMANDEDTHETHECHEQUE
NO. WHEN I GAVE THE CHEQUE NO.SHE ASKED(BY TELPHONENO.[protected]).
ME
TO GO TO BANK AND CHECKWHETHER CHEQUE IS CLEARED BY BANKOR
NOT? WHEN
I
TOLDHER THATCHEQUE IS CLEARED
THENSHE TOLD ME TO GO TO
NEARBYTATAINDICOM.CENTRE
AND SHOW YOUR RECEIPTONLY THEN YOUR SERVICES WILL BE
ACTIVATED.LATERONSHE
THAT I HAD WRITTEN WRONG ACCOUNT NO. ON MY CHEQUE THAT IS WHY
PAYMENT
IS NOT CREDITED IN MY A/C AND MY SERVICES IS DISCONTINUED. WHEN
ICONFRONTEDTHAT
NO I HAVE MENTIONED RIGHT ACCOUNT NO. ON MY CHEQUE SOME
MISTAKE
MIGHT HAVE TAKEN PLACE ON YOUR PART AND YOU PEOPLE MAY
HAVEWRONGLYDISCONTINUEDMY
CELL NO. SHE THROWN OUT THE PHONE AND MIS-BEHAVED. I WISH
TOKNOWWHY
MY SERVICES DISCONTINUED FOR 14 DAYS EVEN AFTER PAYMENT OF MY
BILL.WHAT
IS THE MEANING OF CREDIT GIVEN BY YOU PEOPLE OF Rs.2000/ IT IS WRITTEN
ONEVERYBILL.WHO
WILL BEAR THE RENT FOR THIS DISCONTINUANCE PERIOD AND WHO WILL
COMPEN-SATEFOR
LOSS OF MY BUSINESS, REPUTATION, & PAIN WHICH I SUFFERED IN THESE
DAYS.HOPING
YOUR REPLY VERY
SOON.WITH
REGARDS

SECONDLY:-

Dear Sir,




Last time you promised that my mobile no. [protected] will not be ilegally
disconnected again in future but that too is of no use. And, my mobile is again
disconnected without any reasonable cause. If I am wrong let me know the
specific reason of disconecting my mobile in June, 2009. And, it was not
restored unless & untill I was forced to deposit double of my unbilled
usage. You can check my account in last I have been given credit of excess
amount too.


So please help me out I dont want to disconnect my Tata mobile no. But, your
officers are adamned to way me out from Tata
mobile.


With regards!

tata indicom had disconnected my plug to surf connection by showing outstanding on a previous account
After several email and telephonic conversations on March 16 2010 they confirmed that I have no outstanding on any of my previous account

PLEASE SEE EMAIL BELOW
[protected][protected][protected][protected][protected][protected][protected]---
From: NodalOfficer.[protected]@tatatel.co.in <NodalOfficer.[protected]@tatatel.co.in>
Subject: RE: Fw: BILLS~~M1275647
To: [protected]@yahoo.com
Date: Tuesday, March 16, 2010, 1:17 PM


Dear Madam,

This is with reference to mail received.

We at the outset would like to inform you that your account number:[protected] is disconnected and there is no outstanding amount due in your account.

Trust, the above clarification addresses your concerns. Should you need any further assistance, please feel free to revert to us.

Thanking You.
for Tata Teleservices (Maharashtra) Ltd.


Nodal Officer Desk.
[protected][protected][protected][protected][protected][protected][protected]---...⇄
I thought this case is cleared and asked TATA indicom to revive my plug to surf service, they replied to me saying that my connection is permanently disconnected as I have an outstanding amout. This was done without informing or asking me. However on phone I am being informed that there is no outstanding on my account
I dont understand this discripency in information

Kindly help me settle this as I am trying to sort this since a year and a half

we have taken wireless internet connection from tata indicom....we opted for rs.325 plan....but they have put us in 799 plan and now they are forcing us to pay the bill...we have been speaking to their customer service for last one and half month but nothing has been done till now.....instead they call us four times a day to pay the bill .

I am having a TATA indicom post paid connection . My bill date is 22nd of every month. I check my unbilled usage time to time just because i have been feeling like as if over charged. Similarly i checked my usage on March 19 th on through 121 service. it was around Rs.1500/-. just after four days i received billing sms of Rs. 3302/-. My question is how it can be just double in four days. I filed a request for itemised bill by paying Rs 25/-. I received mail simply with a excel sheet attached. Firstly this excel sheet does not carry any authenticity of TATA as a organisation or has been created by some one at his end. Secondly this does not gives any idea about the charges under different heads mean SMS, Local call, STD , Roaming , Tata 2 Tata etc etc. I had complained this before which of course never clarified but finally because of poor response i stopped follow-up.

TataIndicom — bill submitted in wrong account

Respected' sir my self israil my account number is[protected] end my mob num is [protected].i want to state that on19 sep i went to tataindicom showroom.to submit my deu bill but bymistek it was submitted in another person account.the person account number is[protected] end the reciept number is 24676574.m requesting u to correct this mistek very soon end please transfer the amount in my account

thanking u.

israil.

TATA Indicom — wrong bill

mera name pawan hai main kabhi bhi tata indicom ka ye number nahi liya phir bhi mere name par bill aaraha hai number hai [protected] plz tata cus car wale bote hai ki aap ne liya hai par mare pas ti pehle se 5 sall se ek hi number cahal rahi hai main kyo dusar number lu ga thanks ..................

Please give me ur reply as early as possible otherwise i will suite a case against u in consumer court

Don't pay the bill and call on that number trace who's the user this number and complaint to police station...they will find him/her and the user will pay..

plz tell me plz help tata se call pe call aa raha hai ki bill pay karo main kiyo pay karo plz tel me sir tahaks

zab main ne numbar liya hi nahi to main bill kyo do main kiya karo main bahut paresan hoga hu tata indicom walo se

My ac details:[protected]

I have received my first bill from Tata Indicom which is highly charged against my usage. They are claiming that my data download is 600 MB when I hardly use internet...hence had taken a connection for Rs.99 p.m. I called their call center which didn't help me & said OK we will cancel your connection. They didn't even attempt to retain me as a customer.....horrible customer service...TATA has really detoriated on services & standards.

They infacted disconnected the call in midst & didn't even bother to call me.

TATA Indicom — wrong Bills by Tata Tele Services (Maharashtra) ltd. Mumbai.‏

From: [protected]@hotmail.com
To: nodalofficer.[protected]@tatatel.co.in; cs.[protected]@tatatel.co.in; [protected]@hotmail.com
Subject: Seriouse complain for wrong Bills by Tata Tele Services (Maharashtra) ltd. Mumbai.
Date: Mon, 30 May 2011 15:15:16 +0530


Sub: Illegal & wrong disconnection of service to my mobile No. [protected]. by Tata

Tele Services.

Service rendered by Tata Tele Services.

Ref: Account No.[protected].Payment Receipt No.31693580. dated: 03 May 2011. 15.32. For Rs. 450/= (Four hundred fifty) only.





Dear Sir,



Is it not surprising illegal action, that even after full and final payment as per your own Bill, service for the same Mobile No. is disconnected for reason of non payment of any other Phone No.?



My above Mobile No. [protected] is disconnected though I have made payment as per above reference. It is totally illegal action.



My disputes are as under:

Telephone No. Bill Date. Bill Amount. Dispute Amount: . Reason:

[protected]. 17/04/2011. Rs.1704=00. Rs.1,267=00. Voice Portal charge

[protected]. 17/05/2011. Rs.1760=00. Rs.1267=00. Voice Portal Charge

[protected]. 19/04/2011. Rs.0741=00. Rs. 0111=70. Voice Portal Charge

(Rs.72=00 + Rs.38=70.) & Discount.

[protected]. 19.05/2011. Rs. 0964=00. Rs. 0012=00. Voice Portal charge.

[protected]. 11/04/2011. Rs. 1137=00. Rs. 00 43=20. Discount amount. Discountable Local call charges. Rs. 114=00.

Less: Discount given. Rs. 070=80.

Difference. Rs. 043=20.



I don’t know what is Voice Portal & how it can be used. As & when I have no knowledge of such service, how could I used it? How can you charge me for what I have no knowledge? Is not surprising?











I hereby warn you (Tata Tele Services) that if my service is not reconnected with immediate effect, on receipt of this mail, I shall be constrained to proceed legally to recover loss incurred to me by your illegal action, at your cost & risk, which please be noted seriously.



Awaiting MOST RAPID ACTION under advice to me.

Meanwhile Thanking you,



Yours faithfully,

M. V. MEHTA.

(Senior Citizen & Hon. Secretary Human Rights.)



CC To: Chairman. TRAI. New Delhi.

Hon’ble MOC.& I.T. New Delhi. [protected]@hotmail.com



With request to take strict and rapid action, like to cancel the license of

such service provider.



NOTE : PLEASE SEE THE ATTACHMENT

Dear Mr.Amitava,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

To block sim card

My name is Naresh Kumar and I have lost my sim card during travelling in bus. My number is [protected]. Kindly block this sim card immediately so that no one can misuse it illegally.

blocked

sir my tata indicom no. sim is blocked so pls tell me the PUK code of no. [protected].