[Resolved]  Tata Indicom — Non-refund of Security Deposit

Address:

South Delhi, Delhi

Fwd: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending with 8003)~~M[protected]Mobile No: [protected]~~M12947453
Personal
x


customercare.[protected]@tatatel.co.in
Mar 23

to me
Dear Mr. Singh,

Thank you for writing to us.

This is with reference to your email dated 23-MAR-2013; regarding security deposit refund for your TATA INDICOM number [protected].

We regret the inconvenience caused to you and would try our best to avoid a repeat of such incidence.

As per the telephonic conversation on [protected], please be informed that a service request has been raised with docket number[protected] registered on 23/03/2013 for the given reason to be resolved by 09-APR-2013 21:00hrs.

Please bear with us till the time we resolve the issue and be assured that the matter will be taken up on priority.

Join us to ensure A Greener Globe – A Green Earth. Say “NO” to paper bills and help us save our environment. Click the link below to enroll to our E-bill services and get 1% Bill Value discount for Next 12 months & an itemized bill worth Rs. 25 absolutely Free ! Help us serve you better .

https://www.tatatele.in/ComplaintTrackingSystem/BillDelModeAction.do?AccountNo=[...⇄

For further clarifications call us at[protected]. You can write to us at customercare.[protected]@tatatel.co.in.

Assuring you of our best services at all times.



Warm Regards,

Sourav Ghosh.
Customer Care - TATA INDICOM

-----Original Message-----
From: [protected]@gmail.com
Sent: [protected]:01:37.0
To : customercare.[protected]@tatatel.co.in
Cc: null
Subject: Fwd: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending with 8003)~~M[protected]Mobile No: [protected]~~M12947453
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear Santoshi,


Kindly refer to the trail mail.

I need to know the status of my security deposit refund cheque of Rs. 500/-
Kindly revert.


Kuldeep Singh
[protected]




[protected] Forwarded message[protected]
From: <customercare.[protected]@tatatel.co.in>
Date: Wed, Mar 6, 2013 at 10:51 AM
Subject: Re: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending
with 8003)~~M[protected]Mobile No: [protected]~~M12716736
To: [protected]@gmail.com


Dear Mr. Singh,

Thank you for writing to us.

This is with reference to your email dated 6/03/2013 regarding security
refund issue for TATA INDICOM number [protected].

We sincerely regret the inconvenience caused to you and try our best to
ensure that a repeat of such experience is avoided.

As per telephonic conversation with you on your alternate number
[protected], please be informed that your concern related to above has
already been registered with docket number[protected] on 22-FEB-2013, which
is expected to be resolved by
02-APR-2013 04:11hrs.

Kindly make a note of this docket number for your future correspondence.
Please be assured that the matter will be taken up on priority.

For further clarifications call us at 121 from TATA INDICOM number. We are
also available at[protected]. You can write to us at
customercare.[protected]@tatatel.co.in.

Assuring you of our best services at all times.

Warm Regards,
Santoshi.
Customer Care - TATA INDICOM


-----Original Message-----
From: [protected]@gmail.com
Sent: [protected]:11:51.0
To : [protected]@tatadocomo.com
Cc: null
Subject: Re: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending
with 8003)~~M[protected]Mobile No: [protected]~~M12716736
[Note: Please don't change the subject for internal tracking purpose and
immediate action.
_____________________________


Dear Concern,

Please find below TATA Indicom Number:


*Mobile No: [protected]*




I may be contacted at [protected]


On Wed, Mar 6, 2013 at 3:26 AM, <[protected]@tatadocomo.com> wrote:

> Dear Mr. Singh,
>
> Thank you for writing to us.
>
> This is with reference to your email dated 06-MAR-2013; regarding billing
> issue for your TATA DOCOMO number.
>
> We regret the inconvenience caused to you.
>
> Please be informed that we are unable to process the given request. For
> the same we need your 10 digit TATA DOCOMO number and the complete account
> number . Please revert with the TATA DOCOMO number in the subject line and
> also in the mail body
> Please bear with us till the time we resolve the issue and be assured that
> the matter will be taken up on priority.
>
> For further clarifications call us at[protected]. You can write to us
> at [protected]@tatadocomo.com.
>
> Assuring you of our best services at all times.
>
> Warm Regards,
> Amrik Singh Rayet.
> Customer Care - TATA DOCOMO
>
>
> -----Original Message-----
> From: [protected]@gmail.com
> Sent: [protected]:36:55.0
> To : customercare.[protected]@tatatel.co.in
> Cc: null
> Subject: Fwd: TATA INDICOM E-Bill Statement for FEB 13 (Account No.
> ending with 8003)~~M12702210
> [Note: Please don't change the subject for internal tracking purpose and
> immediate action.
> _____________________________
>
>
> Dear Sir/Mam,
>
> Refer to the trail mail, it is requested to adjust last bill amount of Rs.
> 113 in my security deposit of Rs. 500/-.
> Rest amount may please be given by cheque at my residence address.
>
> 2790/E-68, 2nd 60 Foot Road, Molarband Ext.,
> Badarpur Border, New Delhi-110044
>
>
> For any clarification please contact at
> Kuldeep Singh
> [protected]
>
>
>
>[protected] Forwarded message[protected]
> From: bill <[protected]@tataindicom.com>
> Date: Sat, Feb 23, 2013 at 3:46 PM
> Subject: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending with
> 8003)
> To: [protected]@gmail.com
>
>
> Â
>
> Hi,
>
> Greetings from Tata Indicom!
> Â
>
>
> Please find attached herewith your EBILL statement for the month of FEB
> 13.The bill due amount is Rs. 113.00 and the due date for the same is
> 11/03/13.
> Â
>
>
> We constantly strive to ensure that each of your interaction with Tata
> Indicom is simple and enjoyable. We have introduced a host of conveniences
> to ensure the same.
> Â
>
>
> We would like to assure you that your account's privacy is of prime
> importance to us. Taking a step ahead in this direction we are glad to
> inform you that now your E-Bill comes PROTECTED with a PASSWORD.
> Â
>
>
> Password information:
> Â
>
>
> 1. Initially your account number has been set as the temporary password
for
> your E-bill.
> 2.To know your account number send an SMS Bil to 121 from your Tata mobile
> phone or log into My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>or call up
> the call center.
> 3.You are requested to change & create your own 6 digit alpha-numeric
> password by sending an SMS PWD < YOUR PASSWORD > to 121 from your Tata
> Mobile or by logging into My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>
> 4.All the E-bills (both Original & Duplicate) that are generated after
> password change will only be opened with the new password set by
> you.E-Bills sent prior to password change will be opened with the old
> password only.
> 5.To retrieve your current password send an SMS "Ebill PWD" to 121 from
> your Tata mobile phone or log into My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>and use
> the"Forgot
> your password"option. Â
>
>
> Bill services:
> Â
>
>
> 1. You can register for My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>to view
> your bill statement current and previous months.
> 2. Opt for EBILL only and get itemized bill worth Rs 25 absolutely FREE.
> You can opt for EBILL through My account or by sending an sms "Ebill " to
> 121 from your Tata Indicom mobile phone.
>
>
> Payment Services:
> Â
>
>
> 1. You can make an Instant Online Bill payment from the comfort of your
> home or office, by using your credit card or bank account just Click
> Here<http://www.billdesk.com/tataindicom/html/instantPay_billdetails.htm
> >and
> make the payment without having to register.
> 2. You can log into My Account
> <http://www.tataindicom.com/myaccount.aspx>and make your payments
> online
> 3.Pay your bill through your Tata Indicom phone. Just explore 'Tata Zone'
> and use the Postpaid Bill Payment link under the Utility section to make
> your payment
> 4. To explore the wide range of convenient payment options available in
> your city, please Click Here.<
> http://www.tataindicom.com/payment-options.aspx>
> Â
>
>
> We assure you the best service at all times and look forward to a warm
and
> long-standing association with you.Â
>
>
> For any assistance please feel free to call us at 121 or[protected],
our
> 24x7 Customer Care toll-free number from any Tata Indicom phone. We are
> also accessible from any non Tata Indicom phones on[protected]. You may
> also write to us at Customercare.[protected]@tatatel.co.inÂ
>
>
> (You being our Photon+ customer, can also get in touch with us on
>[protected]Toll free). We shall be glad to be of any assistance.)
>
> This is an automated message. Please do not reply.
>
> Thanks & Regards
> Team Tata Indicom
> Â
>
> DISCLAIMER AND CONFIDENTIALITY NOTE:
>
> The electronic communication and its contents are confidential, non-public
> and privileged information and are intended solely for the addressee. If
> you have received this electronic communication in error, please advise
the
> sender immediately, and delete it from your system (if permitted by law).
> Access to this communication by anyone else is unauthorized. Any printing,
> copying, distribution or any other usage of this communication beyond the
> original addressee is not permissible, and may be unlawful. The opinions
> expressed here are those of the sender, and do not necessarily reflect the
> opinion of Tata Teleservices Limited. Tata Teleservices Limited does not
> warrant the accuracy, completeness or correctness of any information
herein
> or the appropriateness of any content. This communication is for
> informational purposes only.
>

kuldeep singh Apr 2 (9 days ago)
Status Please.

customercare.[protected]@tatatel.co.in Apr 2 (9 days ago)
Dear Mr.Singh, This is with reference to your email dated 02/04/2013 regardin...

kuldeep singh <[protected]@gmail.com>
Apr 5 (6 days ago)

to customercare.d.
Dear Concern,

When can i get refund of security deposit ?





Kuldeep Singh
+91-[protected]


On Sat, Mar 23, 2013 at 3:04 PM, <customercare.[protected]@tatatel.co.in> wrote:
Dear Mr. Singh,

Thank you for writing to us.

This is with reference to your email dated 23-MAR-2013; regarding security deposit refund for your TATA INDICOM number [protected].

We regret the inconvenience caused to you and would try our best to avoid a repeat of such incidence.

As per the telephonic conversation on [protected], please be informed that a service request has been raised with docket number[protected] registered on 23/03/2013 for the given reason to be resolved by 09-APR-2013 21:00hrs.

Please bear with us till the time we resolve the issue and be assured that the matter will be taken up on priority.

Join us to ensure A Greener Globe – A Green Earth. Say “NO” to paper bills and help us save our environment. Click the link below to enroll to our E-bill services and get 1% Bill Value discount for Next 12 months & an itemized bill worth Rs. 25 absolutely Free ! Help us serve you better .

https://www.tatatele.in/ComplaintTrackingSystem/BillDelModeAction.do?AccountNo=[...⇄

For further clarifications call us at[protected]. You can write to us at customercare.[protected]@tatatel.co.in.

Assuring you of our best services at all times.



Warm Regards,

Sourav Ghosh.
Customer Care - TATA INDICOM

-----Original Message-----
From: [protected]@gmail.com
Sent: [protected]:01:37.0
To : customercare.[protected]@tatatel.co.in
Cc: null
Subject: Fwd: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending with 8003)~~M[protected]Mobile No: [protected]~~M12947453
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dear Santoshi,


Kindly refer to the trail mail.

I need to know the status of my security deposit refund cheque of Rs. 500/-
Kindly revert.


Kuldeep Singh
[protected]




[protected] Forwarded message[protected]
From: <customercare.[protected]@tatatel.co.in>
Date: Wed, Mar 6, 2013 at 10:51 AM
Subject: Re: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending
with 8003)~~M[protected]Mobile No: [protected]~~M12716736
To: [protected]@gmail.com


Dear Mr. Singh,

Thank you for writing to us.

This is with reference to your email dated 6/03/2013 regarding security
refund issue for TATA INDICOM number [protected].

We sincerely regret the inconvenience caused to you and try our best to
ensure that a repeat of such experience is avoided.

As per telephonic conversation with you on your alternate number
[protected], please be informed that your concern related to above has
already been registered with docket number[protected] on 22-FEB-2013, which
is expected to be resolved by
02-APR-2013 04:11hrs.

Kindly make a note of this docket number for your future correspondence.
Please be assured that the matter will be taken up on priority.

For further clarifications call us at 121 from TATA INDICOM number. We are
also available at[protected]. You can write to us at
customercare.[protected]@tatatel.co.in.

Assuring you of our best services at all times.

Warm Regards,
Santoshi.
Customer Care - TATA INDICOM


-----Original Message-----
From: [protected]@gmail.com
Sent: [protected]:11:51.0
To : [protected]@tatadocomo.com
Cc: null
Subject: Re: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending
with 8003)~~M[protected]Mobile No: [protected]~~M12716736
[Note: Please don't change the subject for internal tracking purpose and
immediate action.
_____________________________


Dear Concern,

Please find below TATA Indicom Number:


*Mobile No: [protected]*




I may be contacted at [protected]


On Wed, Mar 6, 2013 at 3:26 AM, <[protected]@tatadocomo.com> wrote:

> Dear Mr. Singh,
>
> Thank you for writing to us.
>
> This is with reference to your email dated 06-MAR-2013; regarding billing
> issue for your TATA DOCOMO number.
>
> We regret the inconvenience caused to you.
>
> Please be informed that we are unable to process the given request. For
> the same we need your 10 digit TATA DOCOMO number and the complete account
> number . Please revert with the TATA DOCOMO number in the subject line and
> also in the mail body
> Please bear with us till the time we resolve the issue and be assured that
> the matter will be taken up on priority.
>
> For further clarifications call us at[protected]. You can write to us
> at [protected]@tatadocomo.com.
>
> Assuring you of our best services at all times.
>
> Warm Regards,
> Amrik Singh Rayet.
> Customer Care - TATA DOCOMO
>
>
> -----Original Message-----
> From: [protected]@gmail.com
> Sent: [protected]:36:55.0
> To : customercare.[protected]@tatatel.co.in
> Cc: null
> Subject: Fwd: TATA INDICOM E-Bill Statement for FEB 13 (Account No.
> ending with 8003)~~M12702210
> [Note: Please don't change the subject for internal tracking purpose and
> immediate action.
> _____________________________
>
>
> Dear Sir/Mam,
>
> Refer to the trail mail, it is requested to adjust last bill amount of Rs.
> 113 in my security deposit of Rs. 500/-.
> Rest amount may please be given by cheque at my residence address.
>
> 2790/E-68, 2nd 60 Foot Road, Molarband Ext.,
> Badarpur Border, New Delhi-110044
>
>
> For any clarification please contact at
> Kuldeep Singh
> [protected]
>
>
>
>[protected] Forwarded message[protected]
> From: bill <[protected]@tataindicom.com>
> Date: Sat, Feb 23, 2013 at 3:46 PM
> Subject: TATA INDICOM E-Bill Statement for FEB 13 (Account No. ending with
> 8003)
> To: [protected]@gmail.com
>
>
> Â
>
> Hi,
>
> Greetings from Tata Indicom!
> Â
>
>
> Please find attached herewith your EBILL statement for the month of FEB
> 13.The bill due amount is Rs. 113.00 and the due date for the same is
> 11/03/13.
> Â
>
>
> We constantly strive to ensure that each of your interaction with Tata
> Indicom is simple and enjoyable. We have introduced a host of conveniences
> to ensure the same.
> Â
>
>
> We would like to assure you that your account's privacy is of prime
> importance to us. Taking a step ahead in this direction we are glad to
> inform you that now your E-Bill comes PROTECTED with a PASSWORD.
> Â
>
>
> Password information:
> Â
>
>
> 1. Initially your account number has been set as the temporary password
for
> your E-bill.
> 2.To know your account number send an SMS Bil to 121 from your Tata mobile
> phone or log into My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>or call up
> the call center.
> 3.You are requested to change & create your own 6 digit alpha-numeric
> password by sending an SMS PWD < YOUR PASSWORD > to 121 from your Tata
> Mobile or by logging into My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>
> 4.All the E-bills (both Original & Duplicate) that are generated after
> password change will only be opened with the new password set by
> you.E-Bills sent prior to password change will be opened with the old
> password only.
> 5.To retrieve your current password send an SMS "Ebill PWD" to 121 from
> your Tata mobile phone or log into My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>and use
> the"Forgot
> your password"option. Â
>
>
> Bill services:
> Â
>
>
> 1. You can register for My
> Account!<http://www.tataindicom.com/myaccount-new-user.aspx>to view
> your bill statement current and previous months.
> 2. Opt for EBILL only and get itemized bill worth Rs 25 absolutely FREE.
> You can opt for EBILL through My account or by sending an sms "Ebill " to
> 121 from your Tata Indicom mobile phone.
>
>
> Payment Services:
> Â
>
>
> 1. You can make an Instant Online Bill payment from the comfort of your
> home or office, by using your credit card or bank account just Click
> Here<http://www.billdesk.com/tataindicom/html/instantPay_billdetails.htm
> >and
> make the payment without having to register.
> 2. You can log into My Account
> <http://www.tataindicom.com/myaccount.aspx>and make your payments
> online
> 3.Pay your bill through your Tata Indicom phone. Just explore 'Tata Zone'
> and use the Postpaid Bill Payment link under the Utility section to make
> your payment
> 4. To explore the wide range of convenient payment options available in
> your city, please Click Here.<
> http://www.tataindicom.com/payment-options.aspx>
> Â
>
>
> We assure you the best service at all times and look forward to a warm
and
> long-standing association with you.Â
>
>
> For any assistance please feel free to call us at 121 or[protected],
our
> 24x7 Customer Care toll-free number from any Tata Indicom phone. We are
> also accessible from any non Tata Indicom phones on[protected]. You may
> also write to us at Customercare.[protected]@tatatel.co.inÂ
>
>
> (You being our Photon+ customer, can also get in touch with us on
>[protected]Toll free). We shall be glad to be of any assistance.)
>
> This is an automated message. Please do not reply.
>
> Thanks & Regards
> Team Tata Indicom
> Â
>
> DISCLAIMER AND CONFIDENTIALITY NOTE:
>
> The electronic communication and its contents are confidential, non-public
> and privileged information and are intended solely for the addressee. If
> you have received this electronic communication in error, please advise
the
> sender immediately, and delete it from your system (if permitted by law).
> Access to this communication by anyone else is unauthorized. Any printing,
> copying, distribution or any other usage of this communication beyond the
> original addressee is not permissible, and may be unlawful. The opinions
> expressed here are those of the sender, and do not necessarily reflect the
> opinion of Tata Teleservices Limited. Tata Teleservices Limited does not
> warrant the accuracy, completeness or correctness of any information
herein
> or the appropriateness of any content. This communication is for
> informational purposes only.
>



kuldeep singh <[protected]@gmail.com>
12:40 PM (22 hours ago)

to Appellateautho.
Dear Sir,

Request to intervene in the subjected matter.
Unnecessary delay in refunding of Security Deposit of Rs. 500/-


Regards,

Kuldeep Singh
[protected]