[Resolved]  TATA Indicom Walky — Poor Service.

I am tata indicom customer in Raigarh, Chatthisgad my phone number is [protected] .My complaint is the quality of service in this state directed from Raipur.Every time a small amount like Rs 300 to 500 is exceeded the service providers ring up and contact threatening to disconnect the line.I have almost always paid paid up even higher amounts in time.It is a stupid nuisence to think that the customer has no other job than go to the tataindicom shop and pay up a small amount every time it is exceeded!If they are so hard of money let them send their bill collector every week and take money from our homes.We cant be spending all the time following one phones bill.And thretening to cut the connection of good customer is awful buissness sense.Rigt now my number has been disconnected and not been connected back

Very poor service. Those guys do not know how to speak. Their tecnical skills are zero.
Could not ressolve billing issues. Avoid taking tata indicom broadband connections. It is Complete waste of money. Low speed and zero service.

TataIndicom — poor service

I have a tata indicom post paid connection.i submit a request letter for transfer my connection to prepaid on Feb 21st 2009 . They told me it will active with in 2 hr. But Still(1st Mar 2009) it's not activate. I am still in postpaid connection. I call customer care last three days for same, but i did'nt get any response.i am not interest to continue this connection.

TataIndicom — service related

respected sir
i hv recharged with 699 card in which 24 hours tata-to-tata is free in std for 30 days
on 21st july09 but it last on 24th july
and from that date i"m making complaints to the company
i hv not got any solution till i"m writing to you

my complaint no is prr[protected] on customer care
my complaint no on email is89564
and again i relogged complaint
nd again it"s no is pcr06042438

it"s nodel officer phone no is nt responding

kindly do me the favor either start my srevice or let my money back

with regards
nidhi

nidhi
mobile n0---[protected]

TATA Indicom — POOR SERVICE

I have booked a DS90 plan from Tata Indiacom. Plan provides for Wifi connection with unlimited usage @256 kbps. Since last 40 days, I am rigorously following with them for providing Wifi modem but there is no result.

Even internet speed is between 150-180 kbps and not 256 kbps as promised by them.

Account Number[protected]
Tata Indiacom No. [protected]

Milind Wakharkar
[protected]

Dear sir,

My mobile no. is [protected] I got callser tunes SMS From tata customer care in 13.03.2010. they give a Welcom tune code WT2570 & send it to 12800. I subscribe this in my mobile but after that he deducted 06 Rs. in my account & also he not activated the tune. So same time i was discussed your Customer Care he told me this tune is not available in our system so my question is why he is sending me this type of SMS. And also they are not providing good service & also not given me replacemet of other hello tunes. So please give me othe hello tune or get back me my deducted charges.

Regards,
Devendra

Dear Mr. Samit,

We at Zeon Solutions Pvt. Ltd., IT Park, Nagpur, using 5 Tata Photon+ connections with A/C No:[protected]. We had launched a complaint in the month of Feb 2010 for 2 dongles (Numbers:- [protected], [protected]) out of 5, which were not connecting.

When we had contacted to the call center, they had told us to give the dongles to the service center. When we approached to the service center they had told us that its a connection problem, not the dongle problem. We are following up your engineers by putting complaints. The engineer had also came here for so much time, tried something, but not able to solve the issue.

We are not able to utilize that connections from last 2 months but just paying the bills of that connections. Because of that connections our Managers are not able to attend any calls from last 2 months. We have done n number of calls to your engineers and service manager, but they are also not able to resolve the problem.

Please take an quick action on this matter as our business getting affected due to this type of nonsense reasons.

Waiting for you reply and awaiting to get that service activated.

TATA Indicom — Poor Service

Hi,

As we have been using TATA service form last 2 years I want to bring to your notice that service of your has been very poor. We have few of internet dongles which we were using for year now. From last two month we were facing very poor service.

Our two numbers [protected] & [protected] were not working from last two month. We were with the support team here in Nagpur but they are not able to resolve the issue for us.

As this is hampering our business and we think we are wasting our money on having TATA as our preferred internet provider. We are planning to move to the court for false commitment form the support group of TATA.

As I am marking this mail to our CEO group and System Admin group in Nagpur so that no other customer like me gets in the trap of yours.

Nagpur Friends: I will share my blog link to you soon in mail. I request you to share this link with your contact list. So that they can think twice before choosing TATA photon.

TATA Indicom — Poor Service

There is continuous harassment from Tata Indicom side. I have been forcibly SUBSCRIBED with 'YOUTHPack' on 30/08/2010 certain service of your. Even when I have not subscribe to it. This has happened to me second time two weeks before this, I was SUBSCRIBED with 'Cricket Pack' and Lost Rs. 30.
I am person who is damn not concerned with these services. The customer care people are least concerned to help.
I have put up a complaint(complaint no. [protected]) to which Mr. Arindam Mondal said will get back to you in 24 hours BUT no body responded to it.

MY SIMPLE REQUEST IS TO REFUND MY MONEY. STOP CHEATING PEOPLE OF THEIR MONEY.
I have never requested for any such services. I do not accept calls from advertise mainly any number with 6006....
Hence if you cannot treat your customer well its time you tell them to take service from somewhere else. There are millions of teleservice providers available.

--
Regards,
Kripa Lakhani

TATA Indicom — Lifetime warranty

TATA Indicom handset model no LSP 350T was bought under lifetime warranty, which includes battery also. Now company executive say that you will be charged for everything. My question is, what is meant by life time warranty ?
Should a company be trusted if they cannot keep their words?

details are as follows:

TATA Indicom no.:[protected]
Account no.:[protected]
email id : [protected]@gmail.com
alternate no.: [protected]

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally to understand your concerns regarding the handset issue. However, we are unable to contact you, since your call was not responded.

Hence, we would like to inform you that as per our records we found that the complaint docket number[protected] is already under process.


Thanks and Regards,
Customer Care
Tata Docomo.