[Resolved] Tata Motors — Inconvenience caused from sales dep.
The GENRAL MANAGER
TATA MOTORS LTD,
I have purchased a tata indica xeta in May 06 from Srinathji motors,Ghaziabad.Since then i m facing many problems from your sales department.Firstly i have purchased petrol version and was issued diesel RC.On complaing to the concrening athourty i was informed that due to clerical mistake it was done so and will be corrected.But was not made, and after a period of 3 months was informed that nothing can be done from our side u have to get it corrected urself as only three months are given to the customer for any clerical mistake. As well employee o[censored]rs made such idiotic comments that i[censored] want to conplain then u can as nothing is going to happen from senior athourities.I have made telephonic complaint at ur complaint office in gurgaon,but nothing was done.
Now again without informing me the concerning athourity has again made inconvenience to me by not informing me prior that the cheque through which the lone payments are made had finished.The concerning athourity had taken the penalty and collected the cheques.Sir with due respect i just want to make a simple query that after sale all the formalities and the clerical work is to be done by customer and even the mistake done from ur side is also fullfiled by the customer only?
Each and every time i m not going to pay and also going to take mental tension.Iam a doctor by profession so i m not having time,but because o[censored]r incoperation i m rgularly missing my OPD's because of this i am having financal loss as well inconvenience also.Please do the needfull.Hope that i will get a positive respose from ur side atleast.
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Aug 13, 2020Complaint marked as Resolved