[Resolved]  Tata Motors Ltd., Nano Car — Substandard quality of vehicle

Address:

Chennai, Tamil Nadu

My wife had bought a Tata Nano car in Sept 2010 and till now the vehicle has done barely 4000 kms. Within this short span the vehicle had to go to the workshop at least 4 times with some complaint or other. Twice the vehicle did not start as the fuel pump did not work, once the vehicle did not have any pick up after starting and once the accelerator was not working. At least two times the vehicle had to be towed to the workshop as the service personnel were not able to repair the vehicle on site. Further with the short period of one and a half years, the paint on the bonnet has already started cracking and peeling off. All this clearly shows that the vehicle has been manufactured using sub-standard material. And the vehicle does not come cheap, it cost me 2.25 lacs on the road. After paying so much, it is a mental agony that in times of need the vehicle deserts us. We bought the car as it was from the house of Tatas and we felt that they will only supply standard material. However to our dismay we find that the car is totally sub-standard and the customers have been literally taken for a ride. Nano is a shame on the name of Tata. I regret having bouight the vehicle and feel that by spending another 50 to 75 thousand I could have got a standard vehicle from Maruti instead of trusting the name of Tata.

I would advise all prospective vehicle buyers to go no where near the Nano. The trouble you face is not worth it.

Ravi Ranganathan