[Resolved] Tata Nano — Tata Nano - Cancellation - My money to be refund

 
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Gudiyattam, Tamil Nadu, India
 ganesansl
Dear Sir / Madam,

I am S.L. Ganesan rencetly retired from TNEB (Tamil Nadu Electricity Board), Vellore. I have booked a Tata Nano car on[protected] through car loan in SBI, Vellore for Rs.1,40,000/- (Rupees One Lakh Fourty Thousand Only). My pre-loan sactioned by Vellore branch and communication reached to my home town Gudiyattam SBI branch on[protected]. Due to some personnel reasons I have submitted my cancellation letter to Gudiyattam SBI branch on[protected] as instructed by the local Tata delear who interacted for this offer. This cancellation was directly submitted in SBI, Gudiyattam and I was informed that no other addition action is required from my side for this.

Considering the verbal confirmation I was wating for an confirmation letter from either Tata or SBI. Till date I have not received any of these letter.

Suddenly on[protected] Rs.60,000/- was debited from my wife account which was mentioned for future repayment. Account number is [protected]. I have taken this up directly to the Cheif Manager in SBI, Gudiyattam and he is telling that he will take care of this and get my money back to my account. I have followed this up with Vellore branch as well but unfortunately they mentioned this has to be followed up only with Gudiyattam branch. I have did more than 10 times follow up to get back my money till date I am just getting the same response stating I will get my money back in a short while.

Again one more big surpise is I have received a debit note to my account for Rs. 21,855/- on[protected]. I have strictly instructed my bank manager not to process this note. And I am still following up for getting my Rs.60,000/- to my account which do not have any positive sign till date. Below are the few more additional details for reference and future communication.

Car booking UIN :[protected] Car Loan account number is [protected].

My contact mobile number is [protected] / [protected].

Request your intervention in getting this sorted out and justice for the same.

Thanks in advance.

Regards,
S.L. Ganesan
Complaint marked as Resolved 2016-05-04 21:04:50
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    Tata Nano - Tata Nano - Cancellation - My money to be refund