Tata Photon Internet Connection — Harrassment about giving a connection

Address:

Bangalore, Karnataka

Hi,

I took a Tata Photon plus connection from Tata Photon store, Opp. to Forum Koramangala and they took 300 rupess from me as their service charege.
2 weeks later they disconnected the connection and after 4-5 visits to their office, I got to know it was due to address verification for which representative came to my house during weekdays when I was in office. They also sent me a bill of around 860 rupess saying it was due to my usage, though I couldnt even use that more than 2 days.

I mailed the nodal officer of TATA Photon stating all these incidents and the kind of behaviour I got from them, in which he replied saying that I have to pay the outstanding amount from the old connection and some of their representative will come to my house and will collect my documents to provide me a new connection.He promised to return around Rs.500 in the first billing cycle of the new connection.

As said by him, I paid the outstanding amount and the guy who came to collect all my docs, took another Rs.100/- as service charge from me.Now its almost a month , and no response from them and when I called customer care to ask the condition of my new connection, I got to know that again this connection was not activated due to document issue.

I am really frustrated for this kind of treatment from TATA Photon and really want to punish them for the kind of fraud business they are doing, in which even their nodal officer is also included.