[Resolved] Tata Photon Plus — Deactivation | |||
Hi This is really frustrating to been calling the Tata Photon customer care with phone getting disconnected when i try to reach the technical support. My account number is [protected] and Phone number is [protected] . When i try to use the photon it says its disconnected or deactivated. What is wrong with Tata Photon + .I have been facing this problem the day it got activated.I so regret my decision of taking a Photon + rather would have chosen MTS which is 10000 times better than crappy Photon. thanks Tarun Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Hello Photon plus team,
I have deactivated the connection a month back with zero outstanding bill.
My Account Number :[protected]
I have signed the deactivation form and submitted to the executive, i got the confirmation call on my cell number from the photon care with the confirmation that my connection is disconnected.
Still i got the month's bill now. This is definately illegal and i will consult the consumer court on the same.
Please provide me a call back immediately on 91-[protected].
I have deactivated the connection a month back with zero outstanding bill.
My Account Number :[protected]
I have signed the deactivation form and submitted to the executive, i got the confirmation call on my cell number from the photon care with the confirmation that my connection is disconnected.
Still i got the month's bill now. This is definately illegal and i will consult the consumer court on the same.
Please provide me a call back immediately on 91-[protected].
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, our concerned department spoke to you and updated the resolution.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.