[Resolved] Tata Photon Plus — EC1260 USB Modem from Tata issue | |
1) From Day 1 my USB modem does not work... 2) Complained to tata indicom and found marketting guys visiting my plase posing as technicians. 3) These executives are in a hurry to close the complaints and resort to play the blame game and close the complaints 4) I had the issue esculated, only to find that every person is playing the blame game. 1) When the USB modem is inserted in the USB port the OS crashes immedeatly. 2) Connecting the USB modem while booting only restart the complete system in loops 3) When connected with a USB hub, the system does not get restarted, and only 30 % of times it works perfectly well. 4) All other USB devices work perfectly well with my laptop. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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The device is NOT compatible on Windows 7 Operating System despite applying the patch available on the Tata Indicom website.
The laptop crashes and I get a BLUE SCREEN each time the device is removed or inserted or after using for 5-10 minutes. This has affected my laptop.
None of the technicians are able to help me. The suggestions given are outrageous from a) go top the HP service center - laptop may be faulty ; b) reinstall Windows 7 and even c) apply Service Pack 3 !!!. This was very strange.
I am going to ask for Refund. The guys should not have marketed the product for Windows 7 when its NOT compatible at all.
Rgds,
Arvind Kamath
Bangalore