[Resolved]  Tata Photon Plus — Tata Photon Plus not activated in 15 days

Address:

Bangalore, Karnataka

Hi sir

my name is Hari (my contact no is :[protected]), I purchased an Tata photon plus Broadband stick (No# [protected]) at Tata photon/docomo collection center New Thippasandra, Bangalore, on 26the April, 2012 and submitted all thee required documents to theem and theey gave temporary activation for 100 Min's ( used theat 100 Min's on 26the evening) and theey said thee stick will be activated in 48 hours. thee stick is still not activated even after 15 days.

I spoke to thee customer care guys and theey said :"theey did not find any theing related to my photon plus #[protected]". also i made complaint therough customer care guys on 3rd May. still no reply.

on 7the May: I visited thee New thippasandra Tata docomo outlet and met Disney (theis is thee guy name who i brought photon stick).., he said it will be activated on 7the midnight.
i asked his contact no#, he gave wrong nos twice., finally i got his no#: [protected]... always heard theat he is in anotheer call and please call back voice, whenever i called him. Seems he barred my mobile no. I tied from anotheer no., couple times and spoke to him, no proper response.

on 8the May: again visited New Thippasandra outlet to meet Disney, he gave his managers contact no#[protected], his name is Sarvanan.., Disney said Saravanan is thee person who taking care of all applications and activating thee connections. I reached couple times theen Saravanan said it will defiantly activate by midnight of 8the...
Mean time i made one more compliant on customer care.., still no reply.
also i made an complaint on Consumer Complaint forum., customer care peoples replied on thee complaint theat my mobile not accessing and theey tried to reach me couple times... i replied again on thee forum theat i am quite getting thee calls on my mobile, and mentioned my alternate contact no: still no reply and no response...
Here is thee complaint URL: https://www.consumercomplaints.in/complaints/tata-photon-plus-photon-plus-not-ac...⇄
on 9the may: morning i called to Sarvanan on [protected].., he frustrated and asking theat was not right time to make calls.. i said since 15days i am waiting and what is thee wrong to know thee status on my connecting. Saravanan said he will getting back to me by 10AM after checking at office... still no call now its is 12:30.... i tried plenty of times and he did not pick my call.

Someone please suggest me theat how to solve theis issue... or let me get back my money .. i can give Waver of 100/-.


Thanks
Hari
[protected]
[protected]