Tata Photon Plus — Receiving bills post deactivation | |||
Sir, I have been thoroughly harassed regarding photon+ connectivity since Jan 2011; post June 2011 the performance of the device has gone down drastically. One person came to my house regarding the due bill payment on Sept 2011 to whom I clearly mentioned that i want to discontinue the connection (which was inactive at that point of time). I have cleared off the bills in Oct 2011 at Tata outlet at City Centre 1, Saltlake where in I also mentioned to deactivate the connection; the person on the other side informed me that the connection would get deactivated automatically. Today I have received the hard of the bill. How does the connection got active is still unknown to me; I also fail to understand why should I pay off Rs 589/- when I have not used the device to a single machine over last 5 months. Regards, Atriman Das Was this information helpful? | |||
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View all Tata Photon contact information
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.
We assure you that we are committed to resolving the issue to your satisfaction.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.