[Resolved]  Tata Photon Whiz — owwwwwwwwwww speed sad

Address:Kohima, Nagaland

Please look into my complaint sir....................................i cant download anything, to open a page it tooks 1 minutes
Please please im requesting you to check into my cpmplaints.I dont wanna change my net b'cause i hav hope that you give me 3.1mbps of speed.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I live in Nagaland (Kohima) my siginal strenght is always abov 70-90%...................................
When i bought, the owner said it is max speed is 3.1mbps bt im nt gettng 3.1 mbps.Exact download speed was 165.3kbps but I m getting only below 10 kbps.my photon number is [protected] and my phone no. is [protected]
Please help me please i cant open any web pages sad.I have hope that u wil make my tata photon increase my speed
Hello!Photon Company
Im from Nagaland(Kohima)my siginal strength is always below 75% and i m not getting 3.1 mbps speed ,im getting a speed of only below 15kbps........My photon number is [protected]
Please look at my complaint and make my tata photon very speed like a lightning
Dear Mr. Longz,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Photon
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1010
    Pending
    0
    Resolved
    540
    Tata Photon Address
    2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
    View all Tata Photon contact information