[Resolved]  Tata Safari — Bad Product and Bad Service

Address:

West Delhi, Delhi

I bought Tata Safari LX around 2.5 years back and the car has terrible quality. Small parts keep breaking all the time.

A month back the car stopped on the road and i called help line number and they refused saying your warranty is over. Finally got hold of Dhingra motors and they took the car away and took three days to fix a very small problem.

The alternator was not working - earthing was an issue and they cut all the wires and fixed it somehow and then told me that your axle is not working despite me not complaining about any noise or anything and told me it will take 20k to fix it now.

I told them to stop and refix my broken axle. These guys now broke my turning angle and the car does not turn on left side.

They also did not fix my original problem of alternator and the car keeps stopping every few days.

I have been hassled no end by TATA motor and Dhnigra motors. No amount of escalation seem to work as the whole staff is very uncooperative.

The head of north is also very unco-operative.

Someone please take Dhingra Motora and TATA Motors to task.