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[Resolved]  Tata - SBI Credit Card — debiting credit card amount which i never used..

I have been holding Tata Credit Card since last 3 months. Before two months officer told me about an offer under which the draft of Rs/-12000 on my name supposed to be issued and i can repay amount one month after i received the draft. I have agreed as i was i need of money.

But after that there was no communication from Tata credit card for a month about the issuing the draft. Even no draft i received so far.

One day I got the SMS of total card outstanding as Rs/-12223.This means i need to pay the amount which I never used.

When these people want credit card holder personally to collect the card then why these people don't require the individual to collect the check? They don't need any acknowledgement of delivered check??

So I put one request for canceling the draft in Customer care center. They said yes and i assumed that problem gets resolved.

As my Credit card account is linked with SBI debit account Rs/-12223 has been debited from my saving account.(Even after putting the draft cancellation request)

Again i have put an request to canceling the draft and want all the amount to be credited back immediately these people saying NOT POSSIBLE.
When i said that i will put an FIR in police station against such issue and like to go in consumer forum, office simply replied "OK, you can go".
What should i do now to get my amount back?

regards,
shashikant
Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

I have been holding Tata Credit Card since last 1 year. Before some months ago officer told me about an offer under which the draft of Rs/-5000 on my name supposed to be issued and i can repay amount one month after i received the draft. I have agreed as i was i need of money.

i recieved Draft late so that time i have no need of this draft & sent back to delhi main office.
i spoke to customer care & told about the same . cust.care person told me, yes yet i got ur return draft .
i said to customer care person, please withdraw the draft matter. then they told me. we will resolve this
draft issue...plz give me some days for resolving problem.

But after that there was no communication from Tata credit card for a month about the issuing the draft.

One day I got the SMS of total card outstanding as Rs/-9000.This means i need to pay the amount which I never used.

So I put one request for canceling the draft in Customer care center again & again. They said yes and i assumed that problem gets resolved.

Again i have put an request to canceling the draft. but that problem has not resolved yet. so i m very fed up for when i attend call from advocate regarding draft without using payment . so please what i do for resolving that particular issue.
regards,
Rajendra Gadekar

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