[Resolved] Tata Sky — TATASKY - FRAUD
I have recharged my TATASKY account on 7th July'09 for Rs.6, 000/- through TATASKY scrape coupons. After rechaging, the date of expirey extended to 15th Apr'09 with a balance of arround Rs.5, 970/- as on 7th Jul'09. On 9th July'09, received a mesage on screen infoming abount the addition of "Jumbo Pack" for which i have never called or informed to their customer care or by any other means to add this package because it was already subscribed my me and the amount was alreday deducted by them way back. After doing this trick by them, the re-charge date reduced to 20th Feb'09 with a balance of only arround Rs.920/- only. I called to their customer care on the same day i.e. 9th July'09, they informed me that the request for addition of Jumbo pack is being received through their website and now they cannot reverse this transaction. I am helpless to explain them that i have never ever visited TATASKY website but they are not ready to listen my voice. To me it is a fraud being done by TATASKY. Would request you to please help me out.
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Aug 14, 2020Complaint marked as Resolved