[Resolved] Tata Sky — DIGI CARD CORRUPT

[Resolved] Tata Sky — DIGI CARD CORRUPT

S SACHIN ARORA from Delhi, Delhi

SIR, MY SUBSCRIBER ID IS [protected] . I LONGED A COMPLAINT ON 14th OF NOVEMBER 2009 AN SERVICE ENGINEER CAME AND SAID THAT THE DIGICARD IS CORRUPT AND WILL REPLACE IN 2 DAYS BUT SINCE THEN NO ONE HAS COME TO REPLACE IT AND I HAVE BEEN REGULAR CALLING THEM BUT THERE IS NO RESPONCE FROM THEM THEY SAY WE WILL CALL YOU IN 2 HOURS BUT THEY DONT GIVE ANY CALL . AS PER THEM THEY DONT HAVE CARD IN STOCK AND CANT GIVE ANY DATE OF ARRIVAL WHEN I ASK I WANT TO SURRENDER THYE SAY YOU CANT BECAUSE THAT IN NOT IN POLICY I HAVE 2 CONNECTION AT MY HOME AND THEY ARE CHARGING FOR THE SEOND ALSO WHICH IS NOT WORKIG KINDLY LOOK IN TO MATTER AND SOLVE MY PROBLEM ASAP REGARDS SACHIN ARORA [protected] A-69 2nd FLOOR AMAR COLONY LAJPAT NAGAR IV NEW DELHI 110024 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Lalit Powar

from Bengaluru, Karnataka

Hi Mr.SACHIN ARORA,
On engineer visit it is very important to take down their name and no. for future reference. This will help you to give a reminder in case they have forgotten or even hold the technician responsible for unresolved cases. Technical problems do arise due to digicard getting corrupt. Hardware shortage is a rare phenomenon. The second connection needs to be checked in the first place by having a technician visit in case the STB has become obselete only than will you require to opt for a new STB. Your problem will be solved, as Tata Sky does adhere to after-sale service.