Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Tata Sky — DIGI CARD CORRUPT

SIR,

MY SUBSCRIBER ID IS [protected] . I LONGED A COMPLAINT ON 14th OF NOVEMBER 2009 AN SERVICE ENGINEER CAME AND SAID THAT THE DIGICARD IS CORRUPT AND WILL REPLACE IN 2 DAYS BUT SINCE THEN NO ONE HAS COME TO REPLACE IT AND I HAVE BEEN REGULAR CALLING THEM BUT THERE IS NO RESPONCE FROM THEM THEY SAY WE WILL CALL YOU IN 2 HOURS BUT THEY DONT GIVE ANY CALL . AS PER THEM THEY DONT HAVE CARD IN STOCK AND CANT GIVE ANY DATE OF ARRIVAL
WHEN I ASK I WANT TO SURRENDER THYE SAY YOU CANT BECAUSE THAT IN NOT IN POLICY
I HAVE 2 CONNECTION AT MY HOME AND THEY ARE CHARGING FOR THE SEOND ALSO WHICH IS NOT WORKIG
KINDLY LOOK IN TO MATTER AND SOLVE MY PROBLEM ASAP

REGARDS
SACHIN ARORA
[protected]
A-69 2nd FLOOR
AMAR COLONY
LAJPAT NAGAR IV
NEW DELHI 110024
Was this information helpful?
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

Hi Mr.SACHIN ARORA,
On engineer visit it is very important to take down their name and no. for future reference. This will help you to give a reminder in case they have forgotten or even hold the technician responsible for unresolved cases. Technical problems do arise due to digicard getting corrupt. Hardware shortage is a rare phenomenon. The second connection needs to be checked in the first place by having a technician visit in case the STB has become obselete only than will you require to opt for a new STB. Your problem will be solved, as Tata Sky does adhere to after-sale service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Tata Sky
    Customer Care Service
    Customer satisfaction rating
    39%
    Complaints
    11584
    Pending
    0
    Resolved
    4439
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View Full Information
    ADVERTISEMENT