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[Resolved]  Tata Sky — Dropping the channels

We have subscribed the Tata Sky South Jumbo Package(top most package) For One year subscription Scheme Rs. 3500.
In February we subscribed the south jumbo pack through net.
Now after these many days they dropped about 5 channels in which they dropped two malayalam channels.
One Channel is Amritha channel. We were regular viewers of this channel.
Now day before yester they dropped the channels and on inquiring the droppings they are not giving me answer. they are just saying the top management has dropped so. Neither they are giving a channel nor they will give the board casting of amrita channel .
Now how can we believe the Tata Sky that in future that wont drop more channels. As we have paid for the whole year we dont know what to do.
what guarantee we have that they wont this again and again every month and we will be answered when we ask
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  4 CommentsShareTweet


Dish TV-TataSky war of words over new pricing scheme

New Delhi, June 3 (PTI) Direct-to-Home television service
providers Dish TV and TataSky are locked in a war of words
over the latest subscription offer by the latter.
A day after TataSky announced cut in its subscription
charges on different packages, Dish TV today said "what is
being positioned seemingly as a price reduction is not at all
a reduction".
"A reduction of price can happen only if the value of the
product does not decrease simultaneously, which is not the
case here. Whilst a new lower price has been announced, it is
at the cost of reduced content (as) 12 channels have been
removed from the base pack, " a Dish TV statement said.
TataSky had announced that its Family Pack would be
available at Rs 200 per month instead of Rs 250 earlier. This
pack offers around 90 leading Hindi, regional, kids,
infotainment and news channels. Also, the top-end Super Saver
pack, offering over 110 channels including English channels,
was reduced to Rs 260 per month.
Dish TV said in actual terms it is a price increase by
TataSky as now customers would have to pay extra for ESPN,
Star Sports, Star Cricket, Ten Sports and BBC, which have not
been included in the new packages. These channels were
available within the earlier schemes.
When contacted, TataSky Chief Marketing Officer Vikram
Mehra said the new pricing strategy was done to avoid
customers paying for unwanted channels.
"The whole philosophy is that people who do not want to
pay for a niche channel should not be paying for something
they do not want to watch, " Mehra told PTI. MORE PTI KRH RKL
06031647 DEL
According to the Dish TV statement, TataSky's new pricing
would actually be a price increase. "For an apple to apple
content, they (customers) will now have to pay Rs 45 per month
more to enjoy the same channels. The removed channels have
been separately priced at Rs 40, Rs 30 and Rs 15 respectively
for ESPN channels, Ten sports and BBC channels, " it said.
The Zee Group company also said TataSky's customers would
have no choice but to add on extra packs and end up paying
higher to the service provider. The important events coming up
are Euro cup in June, Asia cup in June-July and Champions
Trophy in August, all this on the ESPN group of channels.
Mehra, however, defended TataSky's offering, stating that
after a detailed consumer research it has been found that a
majority of people do not want to watch niche channels, which
they would watch only periodically in case of some major
events happening.
They can still opt to watch for a month or more if they
wish to. "We should not let the majority of consumers pay for
something which only a few watch and that's why we have come
up with the new pricing, " Mehra said. PTI KRH RKL
06031653 DEL
Why is Tata sky not airing any christian channels, where as there are so many hindu channels airing free of cost. Is Tata sky against Minorities in this secular country..What syhould we understand about this and everytime we call ur customer care there is no proper answer to this particular question.

we are having some problems with the viewing of the channels. the channels break into pieces n gets stuck. as a result of which we are not being able to watch any programme in peace and enoy it properly. earlier this problem used to come whenever it rained but now it is on a daily basis. kindly please look into the matter.

south jumbo pack — not getting the channels

dear sir,
we have recharged our dish connection. inspite of that we are getting the display of channels. please look into it, and kindly do the needful as early as possible.

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