Tata Sky — Dumb Call Centre, Bad Service
BiBiju Nair on Apr 7, 2012
Sub ID No.: 1003789169
Utter disappointment in talking to the call centre from April 1st for shifting the connection to a new address next building. Repeated calls to the call centre where young chaps talk in English but don't understand the meaning of the conversation.
Repeat calls on 5th and 6th to the call centre fell on deaf ears. In-fact the best part is that none of the executives understood or related to anything that I said. Exception a lady Swapna who was humane enough to escalate the call when I threatened to speak to her higher ups. But in the world of deaf and dumb team members, what can the lady help.
I have still not got my connection activated at new address and really clue less as to what to be done. This is fourth year running that I have taken an annual pack from them. Please help me with the office number of their CEO so that I could talk to him on this subject. If any other person knows other ways to get the connection activated immediately please let me know. Also would like to know how to get my lost days back.
Useless service, surely I will shift at the first given opportunity!
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3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg, Mumbai, Maharashtra, India - 400025