[Resolved]  Tata Swach - Online Order - Damaged Goods Received — faulty filter / bulb

Address:West Delhi, Delhi

I had purchased tata swach filter on 8th August 2010, howere the filter / bulb got jammed within 15-20 days.had shown the filter to the dealer, M/s Mayur Emporium, holland house, jawala heri market, paschim vihar. but they returned the filter/ bulb the next day stating this is working fine, after fitting the bulb, we filled the filter with water, not even a single drop of water was droped in the lower storage tank,

i had bought the Tata Swach considering the big brand, & considering that the TATA is pro-consumer, i think i failed my test.

pankaj sharma
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Aug 13, 2020
Complaint marked as Resolved 
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I bought the tata swach a month back and the filter has stopped filtering water at all. Have cleaned it multiple times with no success. I'm fed up of the cleaning it everyday now. I regret buying it.!!

Vieshesh
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Tata Swach — Faulty Purifier

I bought the tata swach a month back and the filter has stopped filtering water at all. Have cleaned it multiple times with no success. I'm fed up of the cleaning it everyday now. I regret buying it.!!

Lepeka
[protected]
Recently TATA Swach Bulb was replaced but the replaced bulb is not working
.we return back to the shop keeper but he informed us to call the Help
line.And the line was not reachable .Hence we mailed the message
but it of no use
.kindly put your solution regarding this issue
I had bought a TATA SWACH water filter from BIG BAZAAR, Thane around a month an half ago. However, since the last few days a lot of black particles and black water has filled in the bulb and the same black water is filled in the lower container. Hence, rendering the filter useless. I cannot use the filter anymore till the black water is cleaned out from the bulb. All the claims of filtering 3000 ltrs in six months etc are bogus and misleading the customer. Regret having bought such a product from a reputed company like TATA. Neither am I able to get through the toll free no also (all executives are apparently very busy) to attend to customer calls and are made to hold the line for 20-30 minutes. Zero after sales service from TATA. Very disappointed with the product. Definitely the company does not expect me to pay for another bulb within one months time. Please let me know what should be done and when will it be done.

Shazneen
[protected]
[protected]@yahoo.com

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