[Resolved] Tata Swach Water Purifier — BULB STOPPED WORKING | |||
I had purchased Tata Swach Water purifier on 21.09.10 and at the time of purcahed I was informed by the dealer that I have to replace the bulb after 3000 Ltr water and this quantity can be varie subject to quality of water. In this regards I wuold like to inform you that Bulb stopped working just after one month . I have small family with three members only and as per my calculation water consumtion should not be more than 500 Ltr through thios purifier. I request the concern to look in to the matter and take suitable action becasue spending Rs.300/- per month for purifying water is quit expensive. BAL BIR SINGH [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Balbir,
Hope our service representative has visited your place and the purifier is now working well.
As demonstrated by the service representative, please ensure timely cleaning of the purifier and related components for continuous supply of purified water. Do let us know in case of any further clarifications.
Hope our service representative has visited your place and the purifier is now working well.
As demonstrated by the service representative, please ensure timely cleaning of the purifier and related components for continuous supply of purified water. Do let us know in case of any further clarifications.
I totally disagree Balbir. We have close to 15 Tata Swach in our society building..all bought during a promotional activity in a fair. I have not comeacross a single issue of the kind you are mentioning. I feel it is a gud enough product and none o[censored]s have yet replaced the kit even though it has almost been 3 months.
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We sincerely apologize for the inconvenience. Please send your contact details at [protected]@tatachemicals.com and our customer care executives will get in touch with you soon. You can also call our toll-free helpline[protected] to get in touch with our customer care.
Regards,
Tata Swach Team