[Resolved]  TATA TELECOMMUNICATIONS — not providing ANTIVIRUS

Dear Sir,
I am the regular customer of TATA COMMUNICATIONS, BROADBAND i.e. Internet service. Recently an offer has been given. i.e. if I pay three months fee in advance I will be getting , three months ANTIVIRUS for free of service. So immediately I have paid three months advance of Rs. 3,500/- vide AXIS BANK ICONNECT NO: 12463505 10 Oct 09.

Till date, nobody has been contacted from TATA COMMUNICATIONS. I have contacted / given complaints as I don’t have any other ANTIVIRUS in my system. My complaint / Reference Nos are 10935340, 10988312 & 11007536. In the last complaint , which was done on 21 Oct 09, they are following up the complaint and no action has been taken for the last five days.

With my wrong step of paying that much amount in advance , and without ANTIVIRUS, I could not even Log on to my computer. With this I could not do my regular business, and even couldn’t open my E Mail i/ds regularly, i.e for the past 16 days.

I request the Consumer Forum to Intervene either to provide ANTIVIRUS on the urgent basis , or to pay back my advance paid money, so that I can purchase some other ANTIVIRUS , which is available in market readily.

My details as follows:

K V REDDY
969/36 D.D.A. FLATS,
KALKAJI-19
NEW DELHI - 110019.


E Mail i/d: [protected]@sify.com

Alternate: [protected]@yahoo.co.in

Mob No: 91-[protected]