[Resolved] TATA TELECOMMUNICATIONS — Wrong billing and regular tarturing & Threattening for bill payment | |||
Friends, I am facing regular threatening and harassment by tata photon customer service on wrong billing. I raised a complaint that the device is dead during MID-oct-2012. No one attended the complaint. After many follow-up, got a telephone response to visit nearby customer center (madhapur, hyderabad). The response at the customer center was, that they do not handle any complaint. If not resolved, I requested to disconnect the service too. But I have been keep getting bills every month and at-least 10 calls /Per week for the payment. They are literally torturing and threatening to pay the bill amount. But no one took responsibility to resolve the issue. I am ready to pay only for Oct-2012 bill (until my device was working) and want to get away from this service. My photon+ no: [protected] please someone help me how to handle these useless tata. Thanks, karthik Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
TATA TELECOMMUNICATIONS — BILLING ADJUSTMENTS
I, THE ABOVE NAMED COSTMER, HAD INSTALLED"SUNGIL" PEN DRIVE ON 27TH JULY 20007. I COULD HARDLY USE THE MODEM. THEN ALSO I WAS TO GET RS.430 BILL AMT. EVERY MONTH. NOW EVEN AFTER RETURNING, THE PENDRIVE AS ON 2ND FEB . 2008I AM STILL RECEIVING THE RS.430, AMOUNT, EVERY MONTH. THE PERSON WHO COLLECTED PEN DRIVE NAMED MR. FROM TURBHE TATA OFFICE.MR.RAJESH, , INFORMED, THAT I WILL GET MY PEN DRIVE AMT. RS.2850 BY DEMAND DRAFT VIA POST. ON TOP OF THIS "TATATELECOMMUNICATIONS" STILL ASKING ME TO PAY THE BILL.I PERSONALLY VISITED TATA-GALLERY AT SAKINAKA. AND I WAS RELIEVED OF SOME ADJUSTMENTS.BY NOT PAYING BILL FOR TWO MONTHS. NOW STILL I HAVE BALANCED RS. APPROX. 4000. PLEASE DO THE NEEDFUL EARLIEST. AND GET ME MY LAND LINE RE-CONNECTED. I ALSO NEE TO CHANG MY LANDLINE MODEL. THANKING YOU ALL,
GOOD DAYS,
MS. NAITIKVIDHYA.B.DAVE.
TATA TELECOMMUNICATIONS — Non working of Internet &
The Nodal OfficerTata Telecommunications
Mumbai
Dear Sir
We have received your email dt. 15.07.2011 offering suspension of our email id [protected]@vsnl.net, as you are unable to give us the internet service.
We wish to put it on record that we had lodged a complaint for non-working of the internet on 27.06.2011 vide complaint no.13775536. Since 27th June, 2011 till date, we have been subjected to a great inconvenience and loss of business due to the lapse on your part. In the interim time, your Executives and Engineers were not available on phone to give us the correct status of our complaint. Had you informed us earlier about your inability to continue the internet service, we would have acquired alternate source and the inconvenience and loss of business caused to us could have been avoided.
Owing to your inability to provide the internet service, we give our confirmation for suspension of our email id: [protected]@vsnl.net
Thanking you
Yours faithfully
Suman Shah
SHREE JALARAM TIMBER DEPOT PVT.LTD.
Agar Bazar, S.K. Bole Road,
Near Siddhivinayak Temple
Dadar (W), Mumbai 400 028
Tel:[protected] / 8555
Dear Karthik,
There is no wrong billing and you are charged correctly as per his usage.
Thanks and Regards,
Customer Care
Tata DOCOMO.
There is no wrong billing and you are charged correctly as per his usage.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We are one of the prompt customers of Tata communications (Broadband). It is very sorry to say that we are not receiving your bills regularly. On the contrary we recieve unneccessary calls from your call centre as to when the bill is being paid as its due date is over.
It was a very serious concern that once our connection had also been disconnected for no fault o[censored]s as the bill was not collected in time.
Please note that we receive the bills on due date, and the cheque is being collected on the due date and no unnecesaary calls are being received by us.
Thanks
Mr GG Kulkarni