[Resolved]  Tata Teleservices — Harrasing Customer

Address:

Mumbai Suburban, Maharashtra

Hi

At the time of approaching me for the connection (in October), the executive of Tata Teleservices, promised me to provide Wireline connection, but had given wireless connection. Whose signals are not coming in my house except one specific location.So I had asked them to disconnect. Later I got my first bill then I contacted again to their customer care executive for disconnection again through phone. They told me that they are taking my request for disconnection as well as complaint against the sales executive and waiving off my bill. But nothing happened. I had talked to their sales manager, sales engineers, customer care cell multiple times and every time I need to repeat the complete history for my connection from starting to end and every time they promise to take my request to disconnect as well as waive off my bills.


At last in Feb they had taken my request and promised me to waive off my bill and clearly mentioned I need not to pay anything.

But still they are calling me again and again for paying my due bill for the service which I had not used at all and also not able to use.