Taxi Services — Prepaid Taxi Refusal

 
2 Reviews
Kolkata Airport, North 24 Parganas District, West Bengal, India
 Kamalesh Tiwary
At around 2130 hrs on 11th august 2010 a prepaid taxi voucher was issued to me by the NSCBI Airport (Kolkata Airport Domestic ) for going to Salt Lake. The vehicle no. allotted was WB25A 5095. When we could locate the vehicle, the driver refused to honour the voucher. When asked what is the reason, he started misbehaving and displayed his arrogant behaviour and told us that we are free to lodge complaint wherever we feel like.
When we again contacted the prepaid taxi booth, we were allotted i different vehicle number.
My complaint is against the mentioned vehicle number's driver; whose misbehaviour, arrogance and attitude do not reflect that they are performing public utility services. These kind of people should be adequately penalised and should be educated about public conduct.
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Comments

At 2130 hrs on 11th aug'10 a pre-paid taxi voucher was collected from NSCBI Airport counter. when the taxi was located and approached the driver refused to honour the voucher and said that he would not take us and when we wanted to know the reason, his behaviour was arrogant and told us that wherever we feel like complaining we are free to do so about his refusal.

Further when the prepaid taxi counter was approached and we narrated the incident the counter personnel changed the taxi number.

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    Taxi Services - Prepaid Taxi Refusal

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    Company:Taxi Services
    Kolkata Airport
    North 24 Parganas District
    West Bengal
    India

    Complaint categoryCategory: Taxi
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