[Resolved]  Telebrands — Nicer Dicer

We'd purchased the Telebrands Nicer Dicer on 20-Jul-2008, order no. 1527738.

Even though the ad says the 'precision' cutting blades have a free lifetime replacement guarantee if damaged, the company is asking me to pay Rs.395/- + Rs.50/- shipping (surprisingly rounded off to Rs.450/-) to get my "FREE REPLACEMENT" from them. I'm fine with paying the shipping charges - but NOT the charge for the replacement.

This is pure cheating - as obviously they're asking me to pay for the "FREELY REPLACED" part. And that too for a Rs.2000/- value product, which is of cheap quality, NOT worth the price, and NOT what was displayed in the TV commercial.

I'm also filing a formal complaint in the Consumer Forum here at Bangalore this week, and will demand my free replacement + compensation. I'm going to make them spend thousands of rupees to save their Rs.445/-, in the worst case if they win.

Sincerely,

Swati Nirav Doshi
#201, Express Residency,
3, Basappa Road,
Shantinagar, Bangalore
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Aug 14, 2020
Complaint marked as Resolved 
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Yes all, ... this company is a big cheat. Totally avoid them. Get them out of business, don't but their products ever.
Sorry about the typo, I meant to write - "Don't BUY their products ever".
Govt. should step in and stop these people from fooling our own people.
i am also facing the same problem, have filed complaint in the Consumer Forum, what's their response. i am also planning to do the same.
The product which they deliver is of very poor quality and the blade mesh got damaged within days
I am not satisfied with the performance of the product. I saw the advertisement for publicity on Telebrands and instantly ordered the product. But when we tried in our house for the first time it gave us zero result for onion and tomato.When I put the Onion it refused to go through the Nicer Dicer. When I put Tomato it was smashed and juice came out.
When I called Customer care number they made me to listen to their pre-recorded music for long time.
Is this we expect after spending our hard earned money.We are really dissatisfied with the performance

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