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[Resolved]  Telebrands — fraud

hi,
I ordered a FITNESS PUMP from telebrands, order no : M1292024 , the delivery was pretty quick , but then as soon as i opened the package i figured out that the product was not as shown on tv and it was sort of a duplicate version of it . So i decided to return it back to telebrands following the return procedure as described by them . It reached telebrands on 5th july 2013 and i was told that i would get my refund in 21 days . Its been 1 month and i haven't received a cheque as yet. I have called the customer care[protected]/59/29 ) many times but they do not even receive the calls , it goes into the automated waiting system and even charges me for the calls . On the rarest occasion even if they pick up the call they do not know how to respond to customers and resolve the issue and sometimes talk back harshly. Its really harassing what these people are doing and i am really dissapointed . Now i would like you to force a return of my money along with the additional courier charges i had to spend to send the product back i.e Rs 700 in addition because the product was not genuine and they have to return my total amount + courier charges . Please respond to the earliest . Thank you !

Mr Danish Alam (airborne)
[protected]
danish.[protected]@yahoo.com
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  6 CommentsShareTweet

Comments

Tele Brands — Fraud by sending the products

I have ordered for a product called Finishing Touch to Telebrands over telephone in September - 2008. Due to the non availibility of the product during that period, I later cancelled the order as immediately after a few days. But I am very sorry to say that the product was delivered to me 9 months later even after my cancellation.Also the packet is incomplete & a number of items are missing. Also do let me know whether a deleievry after 9 months is justified. When sending them the mail (many a times) there is no response from their side. Also over the phone they are not accepting their mistake. They are ready to take back the item but I need to pay the courier charges of the both the way. Why should I be penalised for the mistake of the company. As a consumer, have I right to get full refund and the compensation for the non fair delivery & act.
This company is a scam. I ordered the Telebrands Microwave Pastaboat on line for $10. and found the final charge to be over $40. more than quoted (for shipping.) How was this to be shipped? Lear Jet? Air Bus 380? Air force One? I telephoned the company immediately to cancel the order and was told to call back in a couple of days to ensure that they have cancelled it. I called back and was given the same line - call back in a couple of days. For more complaints about this company, check out this website: http://telebrands.pissedconsumer.com/
There are many more sites complaining about this company's unauthorized charges. Check out the Complaints Board.

Telebrands — Consumer fraud

company website guarantees refunds but denies payment despite having valid company receipt.customer service agents-Mehul,Dipti,Saraswati,etc very rude and disconnects the phone when spoken too.
I have the similar experience with tele brands...its company of fake commitments.
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Tele Brands — Packet not delivered more than promised days

As i was ordered 5 in 01 Sofa bed about 20-25 days back & due to courier problem,the packet has not been received as yet.As well as they were charging the amount 6795 in the starting & use the money for your benefits without giving any product or services till now

Name : Amit Nagpal

Order No : 1938990

Regards

Amit Nagpal
The very worst experience EVER via the internet!!! I was on the phone with this company for OVER 17 Minutes trying to order their advertised Fresh Scent Fragrances--simple right? After the dreadful telephone experience I TRIED TO CANCEL THIS ORDER, WOULD NEVER ORDER FROM THEM AGAIN, BUT, LO AND BEHOLD, THEY TOLD ME NOVEMBER 2ND THAT THE ORDER WOULD BE IN THE "REQUEST FOR HOLD" DEPARTMENT AND EVEN GAVE ME A 7 LETTER AND DIGIT NUMBNER--THE LONG AND SHORT OF IT, THEY TRIED TO PROCESS THE CLAIM TODAY, NOVEMBER 5TH!!! BUYER BEWARE OF THIS UNSCRUPULOUS COMPANY!!!

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    Karnataka
    India

    Complaint categoryCategory: Online Shopping
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