Dear Madam/Sir
This is reference to order number M810140 we ordered air press massager and the service was prompt on time delivery but unfortunately the machine powered pump which support to massager for airpressure was not working condition, on the same time after receiveing the same we have informed the call center and was advice to return it back for repllacement and was guranttee return 7 working days.
We have received the courior before time but unfortunately this time we receive the thai pads instead of powered pump machine, however we call up call center several time as per their record the the courior was sent on time which is true the content of the courior is not the powered pump but thai pads.
After many letters email post we are oblige to complain this matter to consumer court to take necessary action
Hence sir i kindly request to help us in the above matter will be highly appreciated
faithfully yours
mohammed ali
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