[Resolved]  Telebrands India Pvt Ltd / Air - O - Space 5 In 1 Sofa Bed — Complaints for non receipt of products from TELEBRAND INDIA PVT LTD after payment

Dear Sir/Madam,

With due respect, I would like to bring this matter to your kind attention that I purchased 1 no. “AIR- O – SPACE 5 in 1 sofa bed” from TELEBRADS INDIA PVT LTD vide their Invoice no: V[protected] dt. 25-08-08 for Rs. 8294/- for which payment was made thro my CITIBANK credit card no. [protected]. I purchased this product on the basis of their assurance in various media and committing their cash back assurance for the non satisfaction of their products purchased or replacement with no cost if it found defective or any fault found.

When I about to use this product (Ist week of September), I found that there was a manufacturing defect on the product and the air was not getting filled up due to leakage in the product. I bought this product for my father who is suffering from orthopedic problems now the purpose is not served.

I complained with TELEBRANDS customer care immediately and the customer care officer over telephone, who was not willing to disclose her name and customer complaint number, asked me to send the product back to TELEBRANDS, MUMBAI for immediate replacement of defective product with free of cost.

On the basis of said commitment by customer care officer, I have sent the defected product thro REGISTERED POST on 10/09/08 (RP A 993).

After that I have sent several mails for the same but still I am not in receipt of either the replacement or reply from the TELEBRANDS.

So I am kindly requesting you to please look into this matter and save 1000s of consumers like me who are cheated by the said company by giving misleading advertisements and commitments thro various media and making millions of money out of this.

Thank you Sir

V. Ganesan
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

they were cheaters and they steal away our hard earned money i too bought two products from them one video cam ( which is just a piece of toy ) and other is a wrist watch which wont fit to any one unless you are 7 feet tall and 500 pounds of weight.
Those cheated customer may call this girl for your pleasure she puts up from chennai[protected] ranjani she likes having intercouse with young guys
Thank you all. I was planning to purchase 5 in 1 bed cum sofa. Iwas very impressed from its advertisement and even my 10 year old son was forcing me to buy it. Thanx you all saved my money. Now I will tell to all my friends to not buy it. Thanx a lot once again.
Thank you Friends i have a thought to buy the product but now i m clear about the worth of the product thks for th advice frds.
asalamalikum thank u all people unfortunately ur suffering sorry but it has save my money by doing a big mistake off taking this bed i am thankfull to u alll now i will not take this product

thanx allahafiz
Hi everybody... I was whole heartedly thinking of buyin the 5 in 1 air sofa. The above reviews have totally discouraged me and saved me from being duped by the Telebrand thieves. I think all of you should go to the consumer court, file your cases and fight for your rights. Remember only 'united we can stand'.
For those who used debit/credit cards to make the purchase there is something called CHARGE-BACK that you can use by calling your bank or the credit card company. Express your dissatisfaction with the product that you purchased and there are chances for the card company to reserves the transaction. But terms and conditions applied. Worth a try. Good luck.
Dear All
Thanks for your review and the information given on the product. I was also thinking to purchase the same after watching the advertisement on T.V. But after reading the reviews, I dropped the idea. It would be fine if legal persons take initiative not to advertise on such products which do not have the approval from the ISI. Thanks once again. Balu
I am also been cheated as sofa quality is so cheap that it cant stand with air filled more than few hours.
I try to call them but no answer.
So please be carefull whenever you going to buy them.
I purchased a 5-in-one sofa from you guys probably 3 months back..i used it only for around a weeks time..when i inflate it and use it ..it gets deflated in some time...i have ensured all the valves are well closed inspite of which it deflates ..
I have misplaced the invoice ..i was busy in shifting my house ...now this box with the sofa has been sitting in a corner without any use ..please get this replaced ..i have tried reaching your customer care but it never gets through ...plz help ASAP and on priority ... do not wish to loose hope and trust with your brand ...do not put me in the brunt of sending you this parcel back and all of that ..plz have some one collect it and replace it ...
feels bad to have invested in this and the 2 sets of pillows with it ...my mobile num is [protected].
my old address was, num 305, 3rd C cross, HRBR 1st block, B'lore 43...my new address is Num 1032, Nandhi Royal, Flat num 201, 4th B Main, 4th Block, HBR 1st Phase, near nava jeevan ashram, B'lore -560043...
Plz assist..
Thanks and regards,
Prakash.C
All... I was very much excited in buying 5 in 1 sofa bed... But now i have dropped my plan of buying from Telebrands stuff.. But not the idea of sofa bed 5 in 1... is there any other way we get a quality one for what we invest?
Thanks Everyone! to share your real experience, I also was thinking to buy 5 in 1 bed from Telebrand, but now after read these real horrible stories I 'll never think about this.
Thanks Once Again!.
Pitambar Suresh
I was totally prepared to purchase today on 5 in 1 sofa bed.in web site but am luck i read all this feedback from you all.. Thanx a lot i saved my Rs.4000/- Guys this website specially this naptool & is fake plz dnt purchase any electronic devices from them. Recenty my friend ordered a blackberry mobile which is in offer 4999. after the delivery she found its all fake & useless peace inside. If you want to save ur money than stop specially taking from nap-tool.com its really useless.
Hi All,

Thanks for your comments. I felt sorry for the pain you have gone through. I also thought of going for 5-in one Air bed, but now it is a strict no. Thanks All.

Thankss,
Manas
Friends i would like to enlighten your minds and would like to let you know if those people are selling such products which is beyond description and beyond the visual they show you should not go for a consumer complaint against them. But, the other remedy which you have is you should lodge an FIR against such fraud people who cheat innocent customers by lucrative advertisements. One of has to take pains but i am sure a 1000s o[censored]s will be saved by your action.
Hi All,

O my God . I am tempted buy this product online. Thank you all, you people saved my money.

Thanks heaps

Fayaz
My brother wants to buy this product. I'll show him this website so that he'll open his eyes and wake up. Thanks guys!
i had bought this 5 in1 aero sofa bed in which ehre is a huge inter-leakage between sofa and the bed.. i complaind the company but they didnot come to receive it.. can i plz have some reply or call me... otherwise it will be cased.

+91 [protected]
additya shrestha
i really feel very bad to read these all comments from users because i already purchased this nonsense product and i read these comments after purchase i hope read this thinks before i will never purchased this product, and i order 5 in 1 and i got 4 in 1 air lounger is that product also defective?
i[censored] guys have any idea of this product pls tell me thx!
Dear Mr. Dhar,

Pls. send a written complaint to the MD of the Co. at following address to get any response of Co. level. Wait for the response for 10 to 15 days and contact us again with the provided response from them.

The Managing Director, Tele Brands India,
403-A, 2nd Floor, Devidayal Compound,
L.B.S. Marg, Bhandup (w), Mumbai,
Maharashtra - 400078.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telebrands India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    191
    Pending
    0
    Resolved
    64
    Telebrands India Phone
    +91 22 4098 9529
    Telebrands India Address
    Plot No. A-168, , Road No.25, , Wagle Estate,, Thane, Maharashtra, India - 400604
    View all Telebrands India contact information