[Resolved] The Calcutta Electric Supply Corporation (India) Ltd — Powercuts
The Concerned Person,
Each and every day The Calcutta Electric Supply Corporation (India) Ltd or CESC is unable to provide electricity which is one of the most basic needs in todays world. Since the past 1 month seldom has a day been passed without power cuts or "load sheddings" in Calcutta. Getting continuous power supply for 24*7 has become a dream for Kolkata.Each and every day there are power cuts and when consumers calls up the help line number that is 1912 they are been given wrong information.
Today at 11:54 am power supply went off in my area(Pin-700006).When i called up 1912 they told me that it is an ordinary load shedding and the power will be restored within 1 hour(complaint no[protected].When 1 hour passed and then also power supply was not restored I again called up the helpline and asked for the supervisor.Mr Bhajan Paul(Floor manager) took my call and informed me that during the load shedding a fault has happened so it will take longer for the power to be restored, which in any way is impossible as faults happen when power supply is on and not when it is off.Then I called up "Canal"(No-[protected]) the depot of my area as per them there was a High tension fault and power can not be restored before 8 hours and even the local police station is also having supply off.But as soon as I informed that power supply is on in the Police Station they disconnected the call and restored the power supply within 5 mins.
My grievance is if there are no real faults and no power deficits then why these meaningless Power cuts are happening.More over as per Cesc site each and every year their profit margins are in crores of rupees.So why cant they buy power from other Power grid corporations during peak hours and maintain the supply, rather than doing power cuts where the common people suffer the most.
Thanks & Regards
Complaint marked as Resolved Aug 14, 2020