The India Today Book Club — Non Refund of the product not received

In Jan 09 I had got the offer for Reeook Tracksuit alongwith the Reebok shoes for Rs.3198/- with the free gifts for which I made online payment. After 2-3 days their representative called and said they have not received any payment for which he made me pay on phone online. After a week or so I received my kit and to my surprise when I got my ICICI bank credit card statement they had charged me twice. On calling up India today they said they had already dispatched my second order (which I had not placed at all!). They directed me to sent it back on receipt and said theat I will be refunded the amount alongwith the courier amount. I received my second parcel (Order no.0GA[protected] on 1st Feb 09 and sent it back to them thru Blue Dart Courier (Receipt no.[protected]) which was received by Mr.Uttam on 5th Feb 09. Till date I have sent them my bank statement copies at least 8-9 times but to no avial. Around 10 days back they again asked me to sent the scanned copies of my ICICI Bank statement and the Blue Dart copy. I sent them immediately but till date I have not received any word from them except the mail stating that they have received my scanned copies and the matter of refund has been sent to the concerned dept. Mails sent on [protected]@offer.indiatodaybookclub.com brings no response for weeks.

India Today Club — they atract people via atractive offers n thn cheat them

i orderd sur saaz taal combo via india club n that time they were having special offers jst like wid this pack they were providing sunglasses ucb...bt they dsnt prvide thee gift neither they r giving respone on their prvided phone number...hope 2 see some gud help via this...

India today shop — not received the product bought yet

we ordered a reebok fitness kit worth rs. 3199 on 22nd february 2009 and we did all the payment with our credit card at that time only. But we have not recieved our kit yet. we have made so many calls to them regarding our purchase but still there is no response only they assure that they will send the product within a week.
our purchase id is: [protected]
by the name of : Raisuddin Saifi
address : 16A/2129 vasundhara, ghaziabad, U.P.-201012

I ordered a summer premium kit worth rs. 2899 on 8th of march 2009 and I did all the payment with our credit card at that time only. But I recieved only summer kit.I spoke with your executive and I sent back this kit at your delhi office address.than after I have not recieved our kit yet. we have made so many calls to them regarding our purchase but still there is no response only they assure that they will send the product within a week.
by the name of : Rakesh Sharma
address : B-20 shilp colony, jhotwara jaipur.302012 Rajasthan
Mob No [protected]

reebok goggles AND BLUE DART — not rec

i have been for my order oga[protected], i have still not rec it if i dont rec it by today i will not accept the cobignment. since last 4 days it is showing flight delayed. iam not at happy with this no more orders from me

BLUEDART COD IS [protected]

I made purchase of Reebok Belt, Wallet and Key Chain from Indiatoday book club. They have sent me refurbished goods and I have returned the same to the company that was received by the company on July 2nd '09. They promised me to return my money but it has been more than 30days and they have not returned my money. Now to teach them lesson I have ordered a Pair of shoes with Indiatoday bookclub and now I have received the parcel and I am not paying for the same. I request all of you to do the same as this is the way to teach them lesson.

India Today Book Club — Refund not received

Hi
I purchased an online gift from Indai today book club for philips home theatre for rs. 7600 on 30-09-09.
after waiting for their response and calling regularly, they told me that item is out of stock an it will take 15 -20 days for refund. I also sent my statement, But even today about 60 days passed, they din't refund my money.

They keep on saying that it is under process.

The manager And sales person who were involved doesn't response on call.

I had to borrow to pay my card bills.

My order no. is [protected]. Please see into this issue and I want to take action against them and to declare a aclear deadline to refund money.

Thanks
Abhishek

India Today Book Club — Not refunding amount charged on credit card

I received a phone call saying he is calling from India Today. I have been subscribing this magazine for over 15 years. I was told that I am among few who are being offered a Holiday package etc. at a nominal charges and requested me to give my address and was then connected to another person who asked me to press my credit card no and ccv no, and told me I will receive my special gift by post. I was suspicious and called India Today Magazine Office if such offer has been made, to which they confirmed and said that the call was from there other office. Few days later I received a parcel containg many books and CDs. I told the courier that I have not ordered any books. The courier said The parcel has a letter in side also and I may check it and that I do not need to pay anything hence I should take it and call the company coming morning. I called the India today book club and told them That I have not ordered any books why I have been sent this parcel? they replied that the offer made to me of holiday is on purchase of these books! I had already purchased most of these books earlier! I informed them that I have these books and i don't need them and I am returning the parcel. They told me my credit card account will credited with the cost charged. since then there has been no reply . I am shocked by the action of this reputed company who has resorted to cheating its customers in this way. I would like to warn all not to heed to any calls /messages/letters etc sent by this company and not to be lured by their free gifts.
Be Ware !
Dr. Khare

Dear Mr.KRUNAL KAMLEKAR Your complaint has been resolved on 31/10/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — Refund not received

I have received a call from one of your representative before 15 days back saying that I have been selected as a lucky winner and will be getting Reebok shoes with tour package. He also asked me that for this I will be charged Rs.2000/- But I need to pay it by credit card and asked me my credit card no saying that bank will give me confirmation call then only that amount will be debited from my account. That time I can subscribe or unsub the same by saying yes or no. But without receiving any call the amount has been debited from my account.
Now they have agreed before 4 months to refund me the same. But inspite of my contineous follow up I have not received the same till date.

ITBC — Refund not received

I have received a call from one of ITBC representative before 1 year back saying that I have been selected as a lucky winner and will be getting Reebok shoes with tour package. He also asked me that for this I will be charged Rs.2000/- But I need to pay it by credit card and asked me my credit card no saying that bank will give me confirmation call then only that amount will be debited from my account. That time I can subscribe or unsub the same by saying yes or no. But without receiving any call the amount has been debited from my account.
Now they have agreed before 4 months back to refund me the same. Even they have given me a cheque no and amount details on mail. But inspite of my contineous follow up I have not received the same till date.

Regards,
Deven Tayade

India Today Book Club — Regarding Refund

Dear Member,



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department as soon as we get revert we will get back to you with positive response.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Dominic Savio,

India Today Book Club




[protected][protected][protected][protected]
From: Santosh Shrigadiwar [mailto:s.[protected]@hotmail.com]
Sent: Wednesday, February 17, 2010 8:19 AM
To: [protected]@indiatodaybookclub.com
Subject: RE: Refund of Mr. Santosh Shrigadiwar ............


Dear Sir/Madam,

Still I had not received any payment from your end for rs 3199/- neither any message for the same. I think you are forcing me to go to consumer court.

Expecting immediate action.


Booking id:[protected]
Membership number ITBC10214733
Reference number < RE10000127>

Santosh Shrigadiwar
System Administrator
RCERT Chandrapur

Landline: (07172) 225168 Extn: 241 (Off), 252903 (Resi)
Cell: + 91 [protected]
Live Messenger ID: s.[protected]@hotmail.com










[protected][protected][protected][protected]
From: [protected]@indiatodaybookclub.com
To: s.[protected]@hotmail.com
Subject: RE: Refund of Mr. Santosh Shrigadiwar ............
Date: Sun, 31 Jan 2010 17:48:32 +0530


Dear Member,



We would like to inform you that your refund is under process and the same will be credited in to your account with the given time frame.



Thanks & Regards,

Dominic Savio,

India Today Book Club




[protected][protected][protected][protected]

From: Santosh Shrigadiwar [mailto:s.[protected]@hotmail.com]
Sent: Sunday, January 31, 2010 8:50 AM
To: [protected]@indiatodaybookclub.com
Subject: RE: Refund of Mr. Santosh Shrigadiwar ............



Dear Sir/Mam,

I had made payment on 3rd January 2010, and still I had not received Refund of Rs. 3199/-

May I know where the payment process and exactly how much days it will take.

Santosh Shrigadiwar
System Administrator
RCERT Chandrapur

Landline: (07172) 225168 Extn: 241 (Off), 252903 (Resi)
Cell: + 91 [protected]
Live Messenger ID: s.[protected]@hotmail.com










[protected][protected][protected][protected]

From: [protected]@indiatodaybookclub.com
To: s.[protected]@hotmail.com
Subject: RE: Refund of Mr. Santosh Shrigadiwar ............
Date: Mon, 25 Jan 2010 14:56:59 +0530

Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that we have processed refund against booking id:[protected] and order booking id:[protected] is already dispatched and delivered at your address.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Dominic Savio,

India Today Book Club






[protected][protected][protected][protected]

From: Santosh Shrigadiwar [mailto:s.[protected]@hotmail.com]
Sent: Sunday, January 24, 2010 11:55 AM
To: [protected]@indiatodaybookclub.com
Subject: RE: Refund of Mr. Santosh Shrigadiwar ............




Please find the credit card statement for two times deducting the amount of rs. 3199/-

Send the refund at the earliest.

Santosh Shrigadiwar
System Administrator
RCERT Chandrapur

Landline: (07172) 225168 Extn: 241 (Off), 252903 (Resi)
Cell: + 91 [protected]
Live Messenger ID: s.[protected]@hotmail.com









[protected][protected][protected][protected]

From: [protected]@indiatodaybookclub.com
To: s.[protected]@hotmail.com
Subject: FW: Refund of Mr. Santosh Shrigadiwar ............
Date: Thu, 21 Jan 2010 18:19:26 +0530

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you due to non-receipt of refund.



We regret to inform you that the matter has been already forwarded to the concern department. The refund is currently in process and is expected to be with you within 14-20 working days.



There are some internal formalities which we have to follow up to arrange your refund of Rs. 3199/- so we request you to provide us above mentioned time to look into this matter.



Hope you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Please, quote your refund reference number < RE10000127> for future interactions.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected] or Toll free[protected], 9:30 am to 6:30 pm, all 7 days)

Or email at [protected]@indiatodaybookclub.com



Warm Regards

Dominic Savio,

India Today Book Club

________________________________

From: Santosh Shrigadiwar [mailto:s.[protected]@hotmail.com]

Sent: Monday, January 04, 2010 2:13 PM

To: [protected]@indiatodaybookclub.com

Subject: Refund of Payment



Dear Sir,



Myself on reading your Advertisement on “The Hitavada” Newspaper regarding the combo kit of Reebok. I call[protected] on Sunday 3rd January 2010 and got in touch with your representative Mr. Mukesh. He collects my details and transfer to Payment gateway to enter the credit card details. After successful transaction I was inform that your payment to ICICI bank Credit card is successful and you will receive material within Two Weeks. Confirmation ID communicated to me[protected].



After two hours again I got call from your end saying that I had booked the kit but due to virus or some software problem payment was not clear. Till that time I had also not received any SMS from ICICI credit card division. He again confirms my address and get all details and asked me to enter credit card details for payment. I follow the instructions and make payment through ICICI credit card. Confirmation ID communicated to me[protected], But I got two SMS from ICICI credit card specifying two payment each amounting Rs. 3199/-



I talked to Mr. Mukul on customer Care[protected] and was requested to drop mail for necessary action.



You are kindly requested to look into matter and refund the amount of Rs. 3199/- at the earliest for the double payment made and deliver the material at the earliest.

indiatodaybookclub — Non refund

Indiatoday bookclub company is not giving my refund amount,
I have given following order on Internet and paid Rs.5498 through net banking.here are the details:

Billing Id:[protected]
Date:[protected]:32:09.0
Mode of payment: Credit Card/Debit Card
Total transaction amount: 5498.0


Products purchased

Transcend 320GB External Hard Disk.

This product has not be send me or not given any information,I have send 40 email and contact on Phone call 10 time.They always says "we are forwarded your complain to our concern department to resolve your refund on urgent basis. We request you that kindly wait for some days. We will do the needful soon". But from last two months they are giving typed answer.My humble request to all Indians to do not give any order to this company it is fraud and cheater. Also they gives many free offers but they will not give any thing. They give only one code no. and says log on there web page and submit code no but after submit code no.they lock the page and we will not get any offer. I am here requesting to please do not give any order to this company.
Subhash Bakle
PARBHANI MAHARASHTRA

Products purchased

Transcend 320GB External Hard Disk

India Today Club — Not received the product which I paid through Credit card

Dear Sir,
I have ordered Raebok Sunglasses with Five days free resort visit to India today club through Internet shopping . I had received a SMS from them where they had disclosed my order number dispatched through DART courier whose LR number is , I had not received the product so I had contacted them on telephone and also write my complain through e mail but unfortunately they had not given any reply. I think this was their duty to pay attention to their customer.
Please guide what should I do in my case ?

i have pay Rs.3199 by my credit card for reebok fitness kit.
date :- 09 Novmber 2009
booking id :-ITBC[protected]
my cell no. :-[protected], [protected]
I am not recive My fitnees kit till date please send me either my money return.or my reebok fitnees kit

I had booked Three Nos.HOLIDAY PACKAGES with free Reebok sunglasses (as told by ITBC representative) ON 04.08.09.Only, later on I came to know that offer was for Reebok sunglasses and holiday voucher was free. This way the representative misguided us. Bookings were done in the name of JITENDRA VERMA, YOGENDRA SWARNKAR, & AVINASH CHANDER for which following booking ID were provided to me:

BOOKING ID:[protected]RS. 1998)
[protected]RS. 999)

TRANSACTION REFERENCE NO. WERE (SBI Credit Card)
[protected]Rs. 999)
[protected]Rs. 1998)

My Credit card was punched two times for amount Rs. 999 & Rs. 1998.


I have received Reebok sunglasses for the order in the name of Avinash Chander.(Memb. No. ITBC 0997452) Order No. 0GA[protected].

Other two orders were compiled into singleorder in the name of Jitendra Verma. I cancelled my two orders for total amount of Rs. 1998 in the name of Jitendra Verma (& Yogendra Swarnkar) due to wrong committment from your representative and delay in process. But the Amount of Rs. 1998 have not returned to me despite writing many times and contacting your call center. I had already mailed my credit card statement at [protected]@indiatodaybookclub.com with transction reference No.

The membership No. for Jitendra Verma is ITBC 0989465, order No. OGA[protected]got from your call center) and complaint No. is 210862.
When I called again on 13.04.10, Complaint Ref. No. 449376 was provided to me and refund was promised by end of April 2010. But till date I have not received any.


-----
Yogendra Kr. Swarnkar
[protected]

India Today Book Club — ITBC Complaints: Refund problem

My membership ID with India Today Book Club is ITBC 09107863. The company is involved in selling products through telesales. I placed an order for Samsung Omnia Pro phone and portable DVD player on 18/02/2010 worth total amount of Rs 21496/- through telesales, Name of sales executive is Mr Ankush Garg, Phone received from the No:[protected], Along with this combo offer there were gift items also ie. Reebok track suit worth Rs 3999/- and surat diamond gift woucher worth Rs 5000/- for each product. Before placing the final order, dispatch address was checked by him and it was told that this address is in serviceable location. However I have not received any of the products till date. On calling their helpline I was told by customer care executive initially for one month that products are in dispatch mode and it will be delivered to your address within week days. This answer was repeated for almost 2 months. On 8th April 2010 customer care executive refuse to dispatch of product due to non serviceable location. On the same day I request to cancel the order the post the complaint for refund. During that time I was told that within 7 days you will get the refund reference no after approval. And within 21 working days after getting refund reference no, refund will be given to you by cheque. Continuous follow up done for getting refund reference no with ITBC customer care. (Phone NO[protected]. On 4th May’2010 I was told by customer care executive that refund request is not available and request is required to made by mail mentioning the booking Id to [protected]@indiatodaybookclub.com and [protected]@indiatodaybookclub.com. A mail was sent to above mentioned mail Ids with all details and requesting the cancellation of order and placing the request for refund. On talking to ITBC customer care on 12th May’2010 regarding the status of mail, I was told that refund reference no will be generated within 48hrs and it will be intimated to you. I wait for the same but I have not received any response from ITCB. Again talking to customer care on 15th May’2010, I was told that request is in approval status and after approval refund reference will be generated. On the 17th May’2010, I have been told to wait for 28 working days to get refund, day by day some reasons are generating by ITBC customer care, but I am not getting any positive response.
Details
My membership ID : ITBC 09107863
Booking ID:[protected]
Date of placing order:18/02/2010
Payment mode: Credit Card – ICICI.
I request you to take up the issue with ITBC and help me out to get refund of Rs 21496/- with interest.

LIVING MEDIA INDIA LTD. — Booked Product not Received

Dear Sir,

I have booked one Kodak camera C182 on 04.05.2010, and your agent Mr. Akash Agarwal ( Emp. ID 88118) told me that there is one offer for purchasing of this camera i.e. :
1. One Rebok watch
2. One Voucher for Rs. 10000/- which can be used at any retail outlet for purchasing of any item.
3. Upper-lower Trouser reebok
4. One Holiday Voucher for 3 persons.

So, according to this I confirmed to book the product and payment also made by my Credit card , the product booking ID is[protected]. and your person confirmed to deliver the product along with offers within one week, but till today I have not received any product from you. For this so many times I have already tryed your customer care but no proper response.

Today also when I called your customer care then Mr. Kapil told me that may be they have not received the payment and and asked me for Auth. Code. For this I have already contacted to my bank and they have given me Auth. code i.e. 909283.

So whatever you asked me I have already cleared from my side , so now please arrange to send my product at earlest with offers with 7 days.

thanking You.

regards,

Shailendra Shukla

India Today Book Club — Wrong Name by ITBC but No refund is given

ITBC is not giving refund of my holiday voucher due to wrong name registored by ITBC For detailed Pl.refer attached mail communication & document

This is big Fraud company and offering lots of promises with no relibility. I have purchased one Philips home theater Rs. 7500 but it was just a DVD player and then I resend it back for refund but no response. It has been more than 2 months and they are always telling that it will take next 28 working days so I would suggest you all please do not make any purchase from this merchant.
Please suggest ow can I get this done
Order # Order No- 0GA[protected]Sanjay Kumar Verma