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SBI — Not goods behaves of staffs with customers

i have apply internet banking 4month ago but ,I am waiting for user name and password till now , In SBI branch NFC NEW DELHI a madam her name is geeta bhargwa is using verry rough language . with costumer ,Never give importance of custumer time , inernet banking ke liye mai abhi tak 4 time ja chuka hau kabhi kahti hai lanch ke bad aao , to kabhi kahti hai next week aao .
Dear sir,
This is very painful story of my retired uncle Mr.Bhan pratap singh S/o Late shri Chabila Singh village Nawalpur, Post: Titira Dist: Siwan Bihar.
Sir, he is retired class forth employ from Indian railway. He submitted his all relevant documents to SBI Branch Zeradeibrach code 005426 Dist: Siwan but for last 4-5 months he is unable to get his Pension from SBI branch . Whenever he visited Branch, Branch manager and others staff ask inducement or Bribe something 4-5 thousands rupees.
Sir please look into this issue, this is clearly case of corruption and harassment, this is the time to get justice by all poor Indians and I am confident we will surely get it by the system.
looking forward for your prompt action and justice for Mr Bhan pratap singh.
Dear Sir,

It is really an embarrassing and showing the carelessness of the Bank employees in India. I am an NRI settled in New Jersey USA. I sent some money to my mother a sum of Rs5, 00, 000 to buy a house in and around Srikakulam town in Andhra Pradesh during 2008. She could not fulfill her needs and the amount was deposited at State Bank of India (ADB) Srikakulam in form of STDR (Special Term Deposit Raceipt) for 1000 days.

I was really forced to visit India to take care of my father who was suffered with cancer. I came to India on 1st Sep 2010 and my mother gave me the Orifinal STDR bonds as soon as I reached India. on 1st of Oct 2011 I requested my mother to withdraw the STDR bonds and pay me back the money as there was some demestic disputes. Then my mother refused to pay me back and the Original STDR bonds are with me.

One of my friends suggested to give a letter to the Manager SBI (ADB) Srikakulam, stating that not to issue duplicate bonds to enble my mother to withdraw that money. I personally visited the manager on 8th Oct 2011 with original STDR bonds and a reauest letter. The manager has visited the Original bonds and promissed that he will not issue the duplicate bonds with out my knowledge and acknowledged my letter too.

I surpised to note that on 31st Oct 2011 my mother with drew that money by applying the duplicate bonds. And the manager was rudely replayed me that has no courtesy to inform me.

I request the concerned officers to look into the matter and take necessary action against the persons involved and justify to me as soon as possible.
Dear sir/madam
I have an account no [protected] maintain wit SBI Dibrugarh (0071). on 09 August 2011 at approx 2359 hoursI tried to withdraw an amount of Rs 4000.00 through my ATM Card No[protected] from ATM at Guwahati Railway Station. But no amount received me from ATM at this time. After this I left ATM. Later I checked my account balance and found that the amount of Rs 4000/- has been deducted from my aaccount.I lodged three time complaint for this wrong deducted amount but the bank informed me that I had withdrawn this amount and they given me a printed slip received from concerned authority. Sir, now may request you to look into the matter and after this if it is fount that I received this amount please provide video recording of this through CCTV camera at ATM Machine. I will be very gratefull for kind of this act.

My bankers detail
Rajinder Kumar
A/C No - [protected]
SBI Ghana Chdialing (code : 0071)
Dibrugarh(Assam)-786001

My email - [protected]@gmail.com
[protected]
To
The Branch Manager, Date :[protected]
SBI, Mejia Thermal Power Station, DVC, Bankura, W.B

Sub :- Amount not refund against non-payment amount from ATM, CITY CENTRE, DURGAPUR, COBN057602 .

Dear Sir,

I, Sumit Kumar Mondal, State Bank of India, Saving A/c No. [protected], ATM No.[protected], SBI – DVC, MTPS, Bankura, West Bengal, Mejia Branch .
I was entered my ATM’s twice in CorpBank – ATM, CITY CENTRE, DURGAPUR, COBN057602 on 22/09/2009, time:10:47 am ., first time ATM has been looked and nothing has given response, after few minutes Cards has come out but no payment has made and balance has not printout . Next again after I was enter the Card and same things was happed but no response has got .

After that I went to near SBI ATMs, displayed the balance has been deducting my money Rs. 2000.00 .

I went to The Branch Manager, CorpBank, Banachity, Durgapur. The manager was told sir, don’t worry within 48 hours your money will be adjusted . But still I have not returned my money, and also I am busy my own jobs . But every day I am checking my ATM Balance amount still was same as.

Sir, please see the matter and do the need fully to me .

Thanking you,

Yours faithfully,

Sumit Kumar Mondal,
State Bank of India,
Saving A/c No. [protected]
Mene lagbhag 1.5 mahine pahle naye atm ke liye apply kiya tha. mere account se 19/12/2011 ko naye atm ke liye Rs 200/- bhi kat liye gaye. lekin aaj tak mujhe mera new atm nahi mila hai jiske karan mujhe len den me bahut pareshani ho rahi hai main kai bar bank ke chhakar nikal chuka hun lekin bank ne meri koi sunvayi nahi ki main bikaner se bahar gramin area me service karta hun. bank se contact karne ke liye mujhe special roop se leave leni padti hai plz mera new atm jaldi bheje otherwise main higher authorities such as banking lokpal me complaint karne ko majbur ho jaunga.
sbbj ki krishi upaj mandi (10590) bikaner ki branch me mera account hai jiske number [protected] hai.
mera mobile number-[protected] hai.
Executive Director
The SBI Life Insurance

Sub:- Complaint against Ms. Richa Sharma for explain false policy Shubh Nivesh .

Respected Sir,

1. I received telephonic call on 5th Aug 2011 at 15:00 Hrs. from SBI Life Insurance
agent Ms. Richa Sharma from Delhi (Mobile No.-[protected]). She explain
policy in following mannar- “Sir if you will deposit Rs. 20, 000 every year up to 5
Years in Shubh Nivesh, you will get insurance of Rs. 2, 000, 00 & after 5 Years you
will get Rs. 1, 82, 532 and insurance will continue up to 100 Years of age. Apart from
insurance you will get medical insurance of Rs. 1, 000, 00 for you and your family, if
you invest Rs. 20, 000 within 2 days as this advertising policy closing in 2 days.

2. I agreed to take up the golden opportunity as feature of the policy were good as
explain by Ms. Richa Sharma. Mr. Nitesh Bajpai (Mobile No.-[protected]) of
Kidwai Nagar Kanpur Branch took appointment from me on 5th August 2011,
17:00 Hrs. on same day. I filled up proposal form on 5th Aug 2011 to procure money,
I have used my current account cheque for which I have to pay intrest of Rs. 20, 000.

3. On 30th August 2011 I received a policy bond in which scenario was totally different
-

A. Insured amount in bond was Rs. 86, 000 where as in explanation Rs. 2, 000, 00.

B. After 5 Years maturity value Rs 85, 000 Plus Bonus in bond, but during

C. explanation Ms. Richa Sharma told Rs. 1, 82, 532.

D. No medical benefit in bond where as during explanation was told that you will get
medical benefit of Rs. 1, 000, 00 for you and your family.

E. Cost of policy Rs. 19, 812 but paid Rs. 20, 000 balance not yet refunded.

4. I made a telephonic call to Ms. Richa Sharma (Mob. No.-[protected]) on 13th
August 2011 for the above said problems (Para-3) as she was busy, Ms. Seema
Agrawal attending call she told madam Richa Sharma has explained correct policy
for the details I am transferring call to our bond department, Mr. Arpit Malhotra
(Mob. No.-[protected]) assured me policy feature explaind by Ms. Richa Sharma
are correct, within a week you will get policy elastration after clearance from IRDA.
Mr. Arpit Malhotra gave me D2C Code – D2C7329 and told me sir don’t wary free
look in period is of 3 months as you have bought policy form Infoline insurance
brokers Ltd directly.

5. As the time was passing, I have contacted Ms. Richa Sharma and Mr. Arpit
Malhotra more than 20 times but I failed to get satisfactory reply.

6. Sir, I am having all recoreded conversation of Ms. Richa Sharma, Ms. Seema
Agrawal and Mr. Arpit Malhotra with me.

7. If my problem is not resolved within 15 days, then I will be bound to move consumer
court for due process of law.

Encloser (Voice Recording of Ms. Richa Sharma, Ms. Seema Agrawal, Mr. Arpit
Malhotra & with me) file attached.

Thanking You

Mr. Manoj Kumar Tiwari
Plot No.-8 Arazi – 128/1
Nr. Patel Hospital Patel Nagar
Kanpur-208007
Contact no.- [protected] & [protected]

Policy Detail

Customer No.[protected]
Policy no.[protected]
Product Name- SBI Life – Shubh Nivesh
https://www.facebook.com/photo.php?fbid=[protected]&set=a.[protected].33294....


State Bank of India staff Playing "Cards" during Busy Business Hours...
.
സ്റ്റേറ്റ് ബാങ്ക് ഓഫ് ഇന്ത്യയിലെ അമ്മച്ചി ജോലി സമയത്തിരുന്നു കാര്‍ഡ്‌ ഗെയിം കളിക്കുന്നു ..

Q നില്‍ക്കുന്നവരുടെ ഒരു ഗതികേട്... ഇവരെ ഒക്കെ എന്നാചെയ്യണം

State Bank of India — REFUSING TO ACCEPT APPLICATION OF CHANGE OF ADDRESS

I WAS TRYING TO UPDATE MY ADDRESS IN MY BANK ACCOUNT DETAIL FROM LAST 3 WEEKS AND I HAD SUBMITE MY NEW ADDRESS PROOF (TELEPHONE BILL OF ACCOUNT HOLDER NAME) WITH THE APPLICATION ON COMPANY LETTER HEAD.
BUT BANK HAS REFUSE TO ACCEPT MY APPLICATION MENTIONING THAT THIS ONE IS NOT APPLICABLE FOR CHANGE OF ADDRESS.

PLEASE HELP ME AND TAKE ME OUT OF THIS MATTER, OR ELSE I HAVE TO CLOSE MY ACCOUNT FROM THIS BANK AND SHIFT TO ANOTHER BANK
Dear Sir,
State Bank Of India is doing wonderful services in opening A T M mechines in every nook and corner of every town. No banks are interested in opening a A T M Mechine in between
Ammamandabam and Raghavendra Arch at srirangam. This is because we have to go a long distance to get money. Hope State Bank Of India will look the matter seriously and help us to erect a A T M nearer to the Ranga Bhavanam Kalyana Mandabam.
Thanking you,
Yours Faithfully,
V.S.Venkataramana Rao,
7K, Pulimandabam Road,
Srirangam,
Trichy 620006.
EmailId: [protected]@gmail.com
Sir, I am soumen sengupta, a personal account holder State Bank of India, pottery road area branch of Christopher Road, kolkata- 700046 . I have got the ATM Card No[protected] of Pottery Road Area Branch, State bank cash plus, state bank shopping card. Today on 28.04.12, at 10.22 a.m. I have got a message in my mobile that " THANK YOU FOR USING YOUR SBI DEBIT CARD NO[protected] FOR
DRAWING RS 2000 FROM ATM S10B[protected] AT POTTERY ROAD KOLKATA WITH
TXN#6884"
AT 10.22 ON 28.04.12. I am astonished with the message at that time I was in the office and the ATM CARD WAS IN MY POCKET and I didn't withdrawn any cash from my account and the balance was deducted from my account. I went to the SBI, POTTERY ROAD BRANCH immediately and inform them about the facts, they didn't pay any attention to my information nor they help me so i compel to inform you about the facts to you. HOW IT WAS HAPPEN I DON'T KNOW. So Sir my fervent request to you kindly look into the matter seriously, urgently and immediately and Help me to get back my amount which was deducted from my account even though I have not operated or used my ATM Card at that point of time
Thanks & Regards
Soumen Sen Gupta
A/c No [protected]
Bank State Bank of India
Br Pottery Road Area Branch
35C, Christopher Road
Kolkata- 700046
Dear Sir,

My salary acccount [protected] is being operated by SBI Talwara Township (Hoshiarpur). At present I am working in MBD Group at gagret, Distt- Una (HP). My monthly salary is being deposted in said S/B account through SBI Gagret Branch since last two years. It is seen from last two salaries, bank has been deducted tfr fee to the tune of Rs 110/- & Rs 112/- for last two salaries. Salaries accounts are being maintained by banks on zero balamnce. So, above deduction is not understood.

In view of the above, may I request your kind honour to refund the said deducted amount in my account and instruct the staff concerned not to deduct any amount against my monthly salaries in future. Kindly take an immediate action and communicate to me accordingly.

Thanks.

with regards,


Capt Ashwani Kumar Sharma (Retd)
Mob-[protected]
E-mail address s.[protected]@gmail.com
Respected Sir/Madam,
[Sub: Unauthorized fraudulent transactions]
This is to inform you that our entire family has plunged into deep shock and anger with the State Bank of India. While enquiring my account over the internet banking on 9/11/2011, I was taken aback over the numerous unauthorized transactions. I rushed to the nearest State Bank of India, NRI section where I was told about the shocking news in detail. It is an extreme negligence of the bank and the irresponsibility of the bank officials that such a massive sum of Rs 31, 36, 000 was deducted from my State Bank of India, SPB Branch, Patna, A/c No [protected] and ATM Card No[protected]. All the transactions were done without my knowledge within three days, dates being 31/10/2011, 1/11/2011, 4/11/2011. Its hard to believe the peculiar mode of transaction. Transactions were done from ATM machine into 32 other accounts using my ATM card, which actually is in my possession. My ATM card had been cloned during during one of my POS transactions while shopping. My ‘cloned ATM card’ was used to make fraudulent transactions from Bhopal and Mathura. On 31/10/2011, Rs 40, 000 was transferred from ATM to miscellaneous accounts followed by Rs 19 Lakhs on 1/11/2011 and Rs 11 Lakhs on 4/11/2011, in the similar manner (ATM to accounts). This lump sum amount was transferred into 32 different accounts and again money was withdrawn from those accounts. This clearly shows that there has been a breach in the security system of the State Bank of India. Not only has my password been hacked but also the passwords of those 32 accounts holders. Sir how can such a peculiar mode of transaction take place without the involvement of any bank officials? While all these transactions were being made, my bank didn’t even once find it necessary to inform me or find out who was making the transactions or whether the above said transactions were genuine; all this even though my mobile number and email ID are registered with my account.
It’s been seven months since this mishap took place. Being a single lady and residing in Delhi, I had been sending mails and paying regular visits to my branch in Patna where my account is registered, for an explanation; but to no avail. I approached the Ombudsman, RBI as well as mailed to the corporate branch of State Bank of India I in Mumbai. However sadly I barely got any reply even from them. This finally forced me to take legal help and advice and I lodged a Civil Writ Petition CWJC No 3406 of 2012 against the bank in The High Court, Patna. Even then my bank hasn’t done much to go into the details or find out where the fault has taken place. They just plainly have to say that I was not careful in using my card or I would have disclosed my pin code details to my kinsman! They have also gone to the level of involving my daughter. They are just playing blame game and have no answer to the 32 accounts in which the money has been transferred. No decision has been taken in the High court with regards to my case. I don’t know what should I do? My husband had kept this money for my daughter’s marriage and now I am in real trouble. I am going though severe mental trauma & stress. Please help me as I really don’t know what to do.

Thanking you.

Yours sincerely,

Saleha Khatoon
FC-4, Insha Apartment,
Abul Fazal Enclave-2,
Shaheen Bagh, Jamia Nagar,
Okhla, New Delhi-110025

Dear Sir,

I am a current and saving account holder at sector 22, C chandigarh (U.T.) . I was drop a mul ti city cheque ( Rs. 9000/-) at gorakhpur (U.P.) in main branch for balance transfer on 6th of June 2012. But it is not clear on 8th june up to 3.30 P.M.. I personally visit at your SBI main branch gorakhpur U.P. and ask about my cheque, some on told me you go to clearing department and meet Mr. J.P.Sing, i go there and meet Mr. Singh he is not entertaining me near about 15 minuets after that he told me meet to Mrs. Kiran, She is also in clearing branch, she told me C&I department is not accept your cheque than i told them you write it on back site of my receiving slip. She is also refuse me, after that i meet to Mr. P.P.Dubey ( Manager Account & Administration ). He is very duffer man he don't know any thing he told me you told me your problem i will do something for you and take a bite of apples.
I want to you kindly take necessary action against all above three guys and also inform me. I am mentally and financially harass by him who will responsible about it. Otherwise i will publish above matter in local news paper and telemedia also.

Regards
D.N.Tiwari ( 0-[protected]/[protected])
Electrosystems
Current A/C No. [protected]
State Bank of India
SCO 2915-16 Scetor 22- C
Chandigarh
E Mail Id [protected]@sify.com
Dear Sir,
I ave applied for the Two wheeler loan from Kashipur Uttrakhand Branch (code000668) and IFCS code is SBI0000668 but the Manager is complitely denied to provide the loan and not to give in writing about this, so i request you please give the guide line to the bank, please also note that I have salaried account in same branch.
Regards
Anil Kumar Saraswat
[protected]@rediffmail.com
Dear Sir,

Please arrange to issue TDS Certificate for the year[protected] from State Bank of India, Janpath, Connaught Place Branch, Meera Bagh Paschim Vihar Branch & Keshav Puram, Lawrence Road Branch on the account of PPF Commission.

Raj Kumar Grover
A-2/140-B,
Keshav Puram, Delhi-110035
M-[protected]
Pan No AANPG6174C.
To,
The Regional Manager,
SMECCC, Samriddhi Bhavan, 1, strand Road,
Kolkata 700 001

Sir,
I am small scale entrepreneur doing business with SBI for 25 years, SBI Garfa Branch, Kol- 78 started on 1987, with 1.26lac cash credit facility, now this cash credit facility is 4.0 lacs, the credit is given on security (Fixed deposit) of almost 100%. I have applied for cash credit facility upto 12 lacs under SME SMART SCORE Scheme under
CGTMSE Scheme on 26th April 2012, After lot of effort calling frequently and meeting Banking people there, they gave lot discrepancy in the Balance Sheet ( like withdrawal more than the profit etc.. I have understood
that they are not interested to give this finance, whereas my credit summation is more than sufficient to get this finance, they need just clues to reject the enhancement. So I request for your advise very soon, otherwise I had to shift my Banker.
My Bank A/C No.: [protected]
My company name is : MICROLINE INDIA
My name is : Dr. Pranab Paul
I Went To The Branch Manager, State Bank Of India, Branch-Ajitmal, Branch Code-1666, Disst -Auraiya, Uttar Pradesh, For Open My Wife Account.The Branch Manager Said I Can, t Open Any Account, And Said Why You Open An Account In State Bank Of India.He Sagest Me Open Your Account Another Bank.
I Am So Hope Less, What Can I Do For It?
Thanking You
Regards:
Gaurav Agarwal
State Bank Of India
Saving Account No.[protected]
Branch - Ajitmal
Branch Code - 1666
Uttar Pradesh
ARBIND KUMAR SINGH
1/27/a, fakir ghosh lane p.o.- i.s.i, , p.s. baranagar
Kolkata- 700108.
date: 16.07.2012
The branch manager,
State bank of india,
Branch Manager SBI
Northern avenue,
18b, dumdum road
Kolkata
Sir/madam,
Sub: rectification of excess e.m.i. paid for transport operator loan.
Ref: loan a/c no. [protected] of s/b a/c no. [protected].
I Am very sorry to say that the branch manager of SBI Nothern Avenue did not received the same letter which I had given him dt. 17.07.2012.
WITH THE ABOVE REFERENCE, i would like to inform you that I have been paying e.m.i. (i.e. rs. 27, 000/- p.m.) which is in excess of what is calculated at your end (i.e. Rs.22, 394/- p.m. approximately), started SINCE SEPTEMBER, 2009,
Now, as per our discussion the excess amount paid, MUST have been adjusted with the principal amounts as well as interest too but it was not done since ITS starting TO TILL DATE. THAT IS WHY I HAVE BEEN SUFFERING FROM HUGE AMOUNT OF INTEREST DUE TO THE EXCESS AMOUNT OF E.M.I. PAID NOT ADJUSTED WITH THE PRINCIPAL LOAN AMOUNT.
Therefore, you are hereby requested to kindly look into the matter and do the needful as required, and also rectify the mistakes as soon as possible so that the excess amounts paid AS E.M.I. is properly adjusted with the loan amounts AND ALSO PROVIDE ME THE DETAIL OF THE NET PRINCIPAL LOAN AMOUNT TILL DATE.
Your prompt action in this matter is highly appreciated.
Thanking you,
Yours faithfully,

(ARBIND KUMAR SINGH)
Mob: [protected]

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