[Resolved] The Royal Bank Of Scotland — SETTLEMENT OF LOAN | |||
From: Sri Kamal Agarwal BC-149, Salt Lake, Sct-l 1st,FLOOR Kolkata-700064 To 1. Mayank Verma The Royal Bank of Scotland NV Date.18.05.2011 (Formerly ABN-AMRO Bank NV) 83, Topasia Road, 2nd Floor Kolkata-700082 Ref: Offer for settlement of Loan Agreement No. 9438932. Sub: A complaint Case u/s 25 of the payment and Settlement System Act, 07 being C/3616/2011 filed before the Ld. CMM at Calcutta. Sir, It is a pleasure to place it on record that pursuant to the discussion had with your Bank in respect of the over due payments on loans agreement being No. 9438932 and the settlement amount arrived at Rs.108,000.00 (Rupees One Lac Eighty Thousands only) against my current outstanding dues of Rs.2,51,409.26 (Rupees Two Lac Fifty One Thousand Four Hundred Nine and Twenty Six Paise). Which was payable in one (1) installments with in 20th January, 2011. By a cheque being No.[protected] dated 19th January, 2011 amounting to Rs.108,000.00 drawn on HDFC, Salt Lake Branch,the settlement amount was paid and that cheque was encashed in favour of the said loan agreement on 20th January, 2011. In your letter being Ref. No. [protected] dated 11.01.2011 it is noticed that the Bank would withdraw all the legal proceeding pertaining to my Loan Account No. 9438932 provided the entire amount as per settlement Plan is paid successfully which is governed by the terms and conditions mentioned in your letter referred above and the Credit bureau record will be up dated as “Settled” within 60 days of closure of this settlement but in stead of following the terms and conditions referred above your authorized representative filed a complaint case being No. C/3616/2011 before the Ld. CMM at Calcutta on Nil dated 2011 which is unwarranted and unfair for banking business. In this regard I call upon you to issue a letter withdrawing the complaint case being C/3616/2011 under section 25 of the Payment & Settlement System Act, (2) 2007 within 15 days from the date of receipt of this letter when the Loan Agreement being No. 9438932 is settled failing which Ishall take appropriate steps in the matter which is reasonable without any further reference to you which please note. Yours truly, KAMAL AGARWAL Copy forwarded to: 1. Mrs.. Anu Bothra (Legal Department) Authorised Representative The Royal Bank of Scotland NV (formerly ABN-AMRO Bank NV) 18A.Brabourne Road Kolkata-700001 2, Mr.Amal Bhandari RBS BANK 18A, Brabourne road Kolkata-700001 3, Mr. C.V.George OMBUDSMAM C/O.RESERVE BANK OF INDIA 15, NETAJI SUBHASH ROAD 3rd FLOOR KOLKATA-700001 4,Credit Information Bureau (India)Limited Hoechst House ,6th floor 193,Backbay Reclamation Nariman Point,Mumbai-400021 Copy enclosed for reference: 1. Letter being Ref No. [protected] dated 11.01.2011 2. Loan Repayment receipt dated 11.01.2011. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Royal Bank of Scotland(previously ABN AMRO) — Not providing settlement letter for Loan
I got loan from ABN AMRO(which is now Royal Bank of Scotland) two years back. And I paid all my loan amount correctly. When i finshed all my dues and I asked for settlement letter,they said that I have not paid my full loan amount. I paid all my loan amount through check. So my bank statements stands as a solid proof for me. Even showing all this documents as proof,Still they not provided the settlement letter. I have walked to back for last two year, still they not able to come for a conclusion.