[Resolved] Tikona Internet — Always Late fees on my bill | |||
Dear Sir I have internet on my office.The Service provider is Tikona Pvt Ltd. My User Id Is-[protected] Name Of Mr. Mathur Kotadiya. I payed my all bills before Due Date and tikona sent me all bills with late fees so can you help me sir contact no-[protected] Was this information helpful? | |||
Nov 27, 2016 Complaint marked as Resolved Verified Support Apr 30, 2012 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User id:- 2. Registered contact number:- Please feel free to contact us on[protected] to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you Email Us :-- tikona.[protected]@gmail.com Regards Tikona Services Verified Support Apr 30, 2012 Tikona Digital Networks Customer Care's response HiWe thank you for your mail. We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you― our customers― satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost. Please be patient and help us serve you better. Thank You, Tikona Services Verified Support Apr 30, 2012 Tikona Digital Networks Customer Care's response Dear CustomerWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per their update, TT:- 1-[protected] was raised on 17 Jan 2012 for Late payment fee waiver of Rs 231.54, which has been passed on same date. And it is reflecting in bill of billing period 15 Jan 2012 to 14 Feb 2012. User Id:- [protected] and Name:- MATHUR KOTADIYA Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you Regards Tikona Services | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
bill — Late fees
Dear Sir,I am your Barclay Platinum Card holder from August, 2008 to till date. You can go through my account. I am regularly air ticket purchaser. Now, To day one call from your bank that my outstanding balance as on date Rs. 2,247/-.
Previous one bill I dropped in drop box 07 days before due date. Unfortunately that shop was closed more than 10 days. After five days from due date one massage from your office that you are not received any payment. I went their, shop where I dropped my cheque in the shop; I came to know that the shop was closed from few days.
I inform your customer care all the above massage. The lady told me from your customer care, no problem you pay on line immediate, we don’t charge any late fine.
Now, to day I talk to customer care and told all the things but one gentle man from customer care he does not agree to wave out the late fees. If it’s my knowledge that my late fees so much than I will pay earlier.
You are requested to kindly solve my problem to wave out the late fees.
If there is not possible to wave out the late fees that I have to pay. What can I do?
I am waiting for your valuable reply.
Thanking you,
Partho Sarathi Ganguly
H-3/80A, Ground floor,
Mahavir Enclave,
Bengali Colony,
New Delhi – 110045