Tikona — No Network Since Last 20 Days | |||
I am one of Tikona's frustrated customer having a customer Id: [protected] I am not being able to access Internet because of some network issues since more than 20 Days. In this regard I had raised several complaints vide numbers like[protected], [protected] and many others which I could not keep record of. However, every time I call customer care , I get a response like my issue would get resolved within 6 hrs, 12 hrs, 24 Hrs etc... But nothing happens. Sometime even I had received calls from service executives that they would come within one or two hours and no body turns up after that. This issue I have raised to area managers, but nothing happened. Please do the needful Thanks & Regards Jajati Was this information helpful? | |||
 2 Comments | |||
Comments
tikkona, pls change your customer care no . it is not working ya.-[protected]
Reply
Hi All,
I am tikona broad band user and i would like to share my experience.
TIKONA BROAD BAND SERVICE IS PATHETIC, AWFUL.
People first send the bill and then disconnect the service (broad band connection)
Had been to Tikona Office spoke to N number of people, assured all false promises but nothing works
If wind blows or even if it drizzles I lose the connection. I managed for a while, paid their bills even though the bill was never sent or received.
Walked up to their door steps explained, the service was active for a week. One of the Tikona officials asked me to ignore the bill (which was sent by SMS) and now they have disconnected the connection.
However, I still liked their practice of disconnecting the connection and then sending the bill.
Please share with your friends
Thanks
Hemant
I am tikona broad band user and i would like to share my experience.
TIKONA BROAD BAND SERVICE IS PATHETIC, AWFUL.
People first send the bill and then disconnect the service (broad band connection)
Had been to Tikona Office spoke to N number of people, assured all false promises but nothing works
If wind blows or even if it drizzles I lose the connection. I managed for a while, paid their bills even though the bill was never sent or received.
Walked up to their door steps explained, the service was active for a week. One of the Tikona officials asked me to ignore the bill (which was sent by SMS) and now they have disconnected the connection.
However, I still liked their practice of disconnecting the connection and then sending the bill.
Please share with your friends
Thanks
Hemant
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