Tikona — Threatening & Harassing me for bill payment

harisbinreyaz

from Delhi, Delhi

Address:

Central Delhi, Delhi

I had Tikona internet connection (ID [protected]) started from January 2013. After around two month it become worse & nearly unusable but I paid bills of these months. I called Tikona Care so many times but they couldn't fix the issue. At the last resort I ask them to disconnect my connection, but they took another 2+ month to finally disconnect my connection in June 2013. Meanwhile I stopped paying bills after two month because o[censored]nusable service. They are sending bills by adding Rs.100/- each month as late fine & calling me as well to pay bills, but when I asked them why should I pay, your service was not working, they didn't answer and said you just have to pay they can't do anything. They took 1650/- at the time of installation in which 750/- was installation charge & 750 were security deposit that suppose to be refunded, when I asked about it they NO whole 1650/- was installation charge.
They are even not listening me because once I tried to settle these bill by deducting my late fees & security deposit, because they failed at their service, but they said I've to pay whole amount or I should ready to face lawsuit.
Now the are calling & threatening me that they filed case against me in Delhi High Court and asking me to come with my lawyer.
Please help me out why I should pay for getting nothing. What should I do.

Was this information helpful?

No (0)

Yes (0)

Related Tikona Digital Networks reviews

View all 5782 Tikona Digital Networks Reviews

Comments

felix.jebamoni

from Chennai, Tamil Nadu

Broadband — Bill payment

Respected Sir,

As I am using Home 500C+ broadband Plan, previously I had UL750plus.. I have changed from UL750plus to Home 500C+ on Jan 17 th only, but for Jan payment I have received a bill of Rs.7779. They have calculated my unlimited broandband usage along with the Home plan 500C+ bcoz in Home500c+
upload and download limit is 2.5GB only. but they have calculated the UL750 and Home plan 500C+ unlimited download and upload from 2.00AM to 8.00AM usage along with the limited 2.5GB.. I want a separate details for this.. I am not using net in the morning time.. but only at nite only. I[censored] check my usage means you can see everything clearly.. so the payment of Rs 7779 is unbelievable Sir
so Kindly do the needful..

Thanks & Regards

P.murugan
[protected]

sandeep.ghorpade

from Ahmedabad, Gujarat

Tikona Broadband Services — Bill Payment

Respect Sir

I have complaint against tikona net services. I have take connection 26 Aug 2010. that time i have paid 6 month advance payment . But after 2 month they called me. every 4 days. and asking about payment.

So respect sir pls take action against this company.

Regard,
Sandeep

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Kindly accept our apologies for the inconvenience faced by you. Please be assured that your concern listed July 28, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Reyaz,

Greetings from Tikona.

With regards to your concern we have checked your account and confirm that your Tikona service account has been terminated. Post full and final settlement, there are no dues pending on your account and no refund is applicable.

For any further issues/queries, you can reach us at http://forum.tikona.in

Regards,
Tikona Care

r b nath

from Gurgaon, Haryana

Sir
I had Tikona internet connection (ID [protected]) started from May 2012, that time I have paid 3 month advance payment.After that I wanted to disconnect the connection, but they were not listing that time.After one day a man was coming and he took the the wire and the tikona machine and now they called me before two days and told me they filed a case against me in Delhi police station and 2nd oct 2013 again one person c called me told "he is a police from Delhi police station and you have to pay 1100/-, otherwise come with your lawyer". Please help me out why should I should pay for their fault.What should I do.

Thanks