[Resolved]  Tikona — Cheating by tikona representative

Tikona — No Installation. Only cheating

Hi All,

As per my experience, Please do go for "TIKONA INTERNET CONNECTION". I stupid I applied tikona connection on 1st week of October-2010. Still I have not been get Internet Connection and FIRST AMOUNT OF 500/- INR.

Please dont go for "tikona connection"

Rajesh Kanna - Area Manager - Chennai. He recommends to go for Tikona. As of now. I did not get connection and amount also

Dear Sir,
I have paid total 2500/- (per 3months plan with 600kbps speed) but i am not getting 25kbps speed also and my account is showing only 1000/- becose o[censored] r excutive person cheating me his paid amount is 1000/ only.i have given complaint so many times no one given response and u people are sended this month bill .please checking tacke action to u r excutive person .i was sended bill details to customercarecenter

Dear sir,
At the time of he installed we have demand & confirm about plan 499, Your representative name Ajay Mob-[protected] gives me plan of 299, He assure about your services that we don't get any problem in service, since from day one of installed i am unable to contact your customer care i always found this number was busy, Also this gentleman Ajay is not responding by his mobile please i am sending this request to you i am not really have faith on your service . If you have a little curtsy about customer please take this issue on serious basis & do the needful.

Regards,

Major Ashish
Mob- [protected]

I wanted a new Tikona connection. So, when i contacted the customer care through email with all my details, they replied me their representative will contact me soon. But now 4 days have passed. Nobody contacted me so far at Visakhapatnam. It seems Tikona is not interested in expanding their services. Even for those who have taken connection, Tikona is yet to instal the modem. There is no contact No. for Tikona for any city in India. Only a Toll free No. which will not allow us to talk to them if we want a new connection. So there is no way to talk to anybody from Tikona. Those who have paid for the connection but not received modem should report to Police for cheating the customers. BEWARE OF TIKONA, a cheater.

Dear
I had a TIKONA Broad Band Connection by the USER NAME Number [protected], i wish to submit a few facts about what had transpired from April – 2014 to the present day.
I had requested Mr.Santosh your executive to disconnected TIKONA Account since my house was being dismantled in April – 2014. I was asked for other references and whether i would like to continue the account after i moved to the new location.
I replied in negative way to both and asked that the connection be removed immediately. That they would take the away the equipment, also an SMS that my account has be suspended.
After few days i was asked to pay rupees 1, 500 since the month of may had entered and since my plan was tri monthly plan. I was threatened that legal proceedings would be initiated against me. I contacted the customer care several times every the executives spoke in Hindi. I requested the person who speaks in Telugu to communicate with me. So far this has not happened.
I continued receiving a messages about Rs.1, 500/- that i have to pay. Unable to bear this harassment i decided to make the payment clear the nuisance. Though I did not use the net.
I made the payment Rs.1500/- through online on dated . . Immediately the suspended account was activated and now I am asked to pay Rs.1987/- for continuation for a connection to a house that have been dismantled and for a connection whose equipment also I don’t process. I submit that entire process as created a lot of tension and have been harrowing experience. Lack of professionalism and utter this regard for the consumer and his requirements seen to be your hallmark.
I request that the correspondence with me about Rs.1987/- be immediately suspended. Feeling which I will have to take appropriate action.
B.KALYANI, VISAKHAPATANAM, ANDHRA PRADESH

I have taken tikona brodband connection & i have taken 4 Mbps plan but I gets only 1 Mbps speed after paying 4 Mbps plan charge, Tikona is cheating with us & my advice is not to take tikona.

I've stopped using tikona since august 2016 after contacting customer care to deactivate my account. They said they would keep the account on hold and if I don't use internet my account will automatically get deactivated. But that was not the case. I used to get threat calls stating they would file a legal case against me. And today[protected] I got a text that I shared below. Worst broadband experience ever. Let them do whatever they want I am not going to pay even a single penny.