[Resolved] TIMES CLASSES, THANE — NO CLASSES, HARASSMENT FROM CARELESS MANAGEMENT
I, Sayali Kulkarni have completed engineering last year and I am currently working in ISP. I wanted to join classes for CET preparation.
I joined Times Classes, Thane([protected]) on 9th October for the batch of 7-9am weekdays.
I was assured that the classes will start from 14th October and I will get a message regarding the same.
However, I got a message on 13th October that the 1st lecture will be conducted on 15th October at another time, 9.30-11.30am.
I went to the 1st class to be conducted adjusting my job timing asking my bosses to give permission for that 1 day to attend the classes.
After the class I was informed that I will again get a message on my cell informing about the class timing. I got the next message on the same day informing that the classes to be conducted on 16th at 2pm. I called up the classes and requested that I get the messages for 7-9am batch and I was asked by the attendant to ignore the message since I will be receiving message for 7-9am batch. I waited for 10days for the messages to come, however, disappointed i again called up the classes on 26th Oct. The receptionist cut my phone in mid-conversation apparently bored. I again called up, and the lady refused to admit the same. I had to repeat my grievance for the 3rd time and was told to come down at the classes on office timing, which I refused since since I work from Mon to Sat. The receptionist asked me to attend 9.30-11.30 batch again. When i refused saying that I have office at that time, the receptionist very rudely told me to come for the 7-9am batch next day and come to office after the class saying "atleast you the time to attend the class??" When I asked her name, she again cut the call. When I again called no body picked it up.
Damage occurred: Loss of time, money and the receiving end of careless management of apparently "BEST CLASSES FOR MBA PREP"
Complaint marked as Resolved Aug 13, 2020
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