[Resolved] Times Of India — cheating the customer by not delivering news paper
My name is S.Arumugam , i bought a TOI subscription for Rs 299/- with a promise of paper would be delivered @ my door step for one year,but they made me fool, i keep on calling them to find when they will start my product delivery
in spite of calling the complaint #[protected] lodging complaint several time , nothing helped me other than receiving different person name & their mob numbers
ravi kumar- [protected]
saravanan-[protected] ( esp. he promised me that he will sort out @ no time but he did so far)
with great struggle after spending more than Rs100/- on calls they started delivering.( 6 month later)
that happiness didn't last for another six month .
now from 20/10/09 they stopped delivering in spite i have still 6 more subscription( 6 coupons) to go.
same story started but worse more as on today i contacted almost all numbers more than 20 times ,@ frustrated state i even visited your complaint registering office @ nandanam,one Mr.raja again as usual
gave false promise by saying from tomorrow(06/11/09) you will receive the paper tel #[protected].
no miracle happened as usual no reply.
as on today ( 20/11/09) no one sorted out my problem
i am wondering why do you carry customer service number when you dont solve the problem.
you have collected my money in advance not providing the product, isn't that called CHEATING.
I gave strong instruction to all my 12 showrooms not to continue TOI subscription any more.
Complaint marked as Resolved Aug 14, 2020