Timtara.com — refund not done and product not delivered

Address:

Pune, Maharashtra

Dear Manager,
I ordered Micromax A100 from timtara for 9000 on 07 september 2012. order id is 10321932, They did not deliver the product even in october and they canceled the order due to shortage of product and they told with in a week amount will be refunded.. now after around 3 months also they are not refunding my amount. if i call them they are not responding properly. Please find a attached screen shot and do justice for me.

Regards,
Rajavardhan Reddy K,
[protected],
raj.[protected]@gmail.com