[Resolved] Titan Eye+ — Bad Product | |||
I've been using spectacles for about 35 years now. Never have any problems of scratch on lens at all. This is first time ever I faced this problem and it is being difficult to strain my eyes with those scratch marks on center. Invoice No.:BIJ0001231 Invoice Date: 11/02/2011 Purchased From: Tristar Retail Pvt Ltd, Maninagar, Ahmedabad, Gujarat Frame: T1790A1A1 - INR 3960 Lens: ZT149HW - INR 5808 Total Amount: INR 9768 I went to that shop today and asked to give me replacement or do something which can make it good. One of person named Alpesh, talked with me and refused to give me any service regarding this. And he told me to email the complain. You can understand that by above usage, it must not be mishandling and improper usage. I used them very carefully with respect to cleaning and all. As a profession of Principal, I don't see any abrasive usage of spectacles from any environment. It is getting increased day by day. I must tell you that it has passed four months which makes it worse. It is worthless to invest that much amount in spectacles from Titan Eye+. In following email complaint, they told me there is no warranty of scratched and breakage on lenses, these lens made of fiber, there are slight chances of breakage and tear and wear due to its material property. I don't think they served me right product or their value. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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