[Resolved]  TNEB / Online Payment — Online payment issue

Address:

Krishnagiri, Tamil Nadu

Dear sir,

For the past few months I've been paying my EB bills thro' TNEB website - online payment service(https://www.tnebnet.org/awp/). There were no issues at all. However, after restructuring TNEB, some change happened in their website, which is causing hell a lot of problem.

After a delay of 1 month (i.e. approx. 3 months from the last term) the meter reading was taken during last week (2nd wk of Dec'11) for us. We were asked to pay within 20 days of time. Yesterday & today, when I tried to pay the current term bill payment, surprisingly I could not see bill payment option at all. Moreover in the 'Bill status', I could view only service connection detail of our house in Virudhunagar, but service connection of my house where I reside in Hosur is not found at all. In fact, I registered for both, and used to pay bills for both.

Changes done in the online payment site is so horrible, for examble, you can not view by a specific service number at all.

Hope the concerned officials would look into this & resolve the issue.

Regards

G.Ilango