[Resolved] Tneb — again asking for deposit money

senthilnavy

from Kizhake Chalakudi, Kerala

Address:

Tamil Nadu

Sir,

I got a new connection for my apartment[protected] by paying deposit of 2400. While i went for Sembakkam EB office. They told me to repay 2400/- and i asked for clarification for earlier deposit. But nobody entertained me. Pls verify and intimate me asap

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ChandraSe

from Chennai, Tamil Nadu

The Right To Services Bill should address these issues.

Fundamental principles are not followed by TNEB in these matters.

What is the right approach:

1. Demand additional deposits thru a formal Demand Notice giving details of why and how it is computed
2. Provide a Pass Book including older deposits (The Commission has ordered it, TNEB is delaying)
3. Pay interest as directed by Electricity Commission AT LEAST 6%

It is important part automate meter reading using SMART Meters.

All these are insignificant compared to "clean power" ! Voltage fluctuation costs the consumers and the country very dearly - may be second to petrol adulteration.

Can we not get these resolved as a City - First Chennai, then the nation may be ???????

Sreeram